INFOR ERP-SCM CONFIGURATION SR. APPLICATION ANALYST - 9906

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world.

Join our award-winning IT organization! We offer strong benefits, generous time off and a very competitive 403B contribution.

*Montefiore requires vaccinations including for COVID and Flu.

Infor ERP SCM-Sr. Application Analyst (SCM Infor Configurator)

Responsibilities:

• Install new applications, new components, and upgrade existing applications. Configure application settings.
• Provide go-live and rollout support
• Interface with users/clients across the Montefiore Health System. Support users on new applications, modules, and functionality
• Perform analysis of necessary application modifications and work with the appropriate Montefiore IT associate or the vendor to coordinate the modification
• Determine how a new system, upgrade, or new component can best meet the needs of the users: 
  • Analyze business/clinical needs and requirements
  • Interpret end user requirements, by fully discussing potential options, and help client move towards optimal solution
  • Evaluate the operational workflow that is applied to the system
  • Create system specifications from user requirements

• Create test plans and test new systems, version upgrades, and any system modifications
• Document all outcomes of testing
• Write and maintain accurate and current documentation regarding application(s) supported by the team. Participate in the maintenance of training materials and disseminate materials to users.
• Application implementation, troubleshooting, and support.
• Assist Application Analysts and other team members as necessary. Encourage, assist, and foster development of co-workers’ skills and proficiency
• Provide day-to-day operational support, advanced application troubleshooting support, coordinate modifications and updates, recommend improvements & increase efficiencies and provide pro-active monitoring
• Provide 24 x 7 on-call coverage for user support on a rotating basis
• On an as-needed basis, provide on-site support within the Montefiore Medical Center hospitals and/or its’ affiliates (on-site, rotational support)

Required:

• Bachelor’s degree or equivalent experience
• 5+ years of experience
• Must have experience with at least one full software development lifecycle (SDLC) ERP implementation, ideally, with the INFOR ERP Solution
• Application implementation, troubleshooting, testing, and support experience
• Strong desktop skills including Word, Excel, PowerPoint, Visio
• Strong ability to influence design decisions and steer projects towards successful outcomes
• Project management skills
• Critical thinking skills
• Strong problem solving and analytical skills
• Strong interpersonal skills with customers, vendors, peers,