Director, Applied Benchmarking

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Director, Applied Benchmarking located in New Brunswick, NJ or Raritan, NJ.

Position Summary

The Director, Applied Benchmarking is a distinguished expert and organizational thought leader who advises senior management on strategic benchmarking initiatives, partnering closely with cross-functional teams for internal and external industry intelligence to build people, process, and systems capabilities. This leader facilitates engagement of senior stakeholders in global industry initiatives to drive sharing and adoption of supply chain best practices and advanced manufacturing solutions.

Within Supply Chain Excellence (SCE), this role is responsible and accountable for executing the Applied Benchmarking program to inform and enable J&J enterprise strategy, transformation initiatives, and performance improvement priorities, including but not limited to JJOS and Supply Chain Excellence. This leader will continuously evolve the benchmarking strategy and capabilities to anticipate emerging business needs and industry trends, translating enterprise benchmarking strategy into an actionable portfolio—driving stakeholder intake, research, external engagement, industry submissions, and disciplined milestone delivery that enables adoption of leading practices at scale. They will steward governance of the global use-case and benchmarking data repository and deliver value creation metrics and executive-ready insights that inform decision-making and capability-building. This role will also lead engagement with global benchmarking platforms and recognition programs such as Gartner’s Top 25 Supply Chains, World Economic Forum (WEF), and other industry consortia—ensuring high-quality submissions that position J&J as a recognized leader in operational excellence and innovation.

As a people leader, the Director develops a customer experience capability to ensure benchmarking insights are converted into customer-centric experience standards and improved end-to-end service journeys. This leader influences through credible thought leadership, strong partnership, and rigorous program management—driving measurable outcomes while fostering an inclusive, purpose-driven culture grounded in the Credo and Leadership Imperatives.

Major Duties & Responsibilities

Benchmarking Program Execution & Portfolio Delivery:

• Execute the enterprise Applied Benchmarking strategy and annual plan in service of enterprise transformation priorities, JJOS, and Supply Chain Excellence objectives. Establish and run stakeholder intake and prioritization, build project plans, manage milestones, and ensure commitments are met.
• Establish and run stakeholder intake and prioritization, build project plans, manage milestones, and ensure commitments are met.
• Contribute inputs to strategy refinement through insights from execution and stakeholder feedback. 20%

Insight Generation & External Engagement:

• Conduct and commission research on emerging and affirming industry trends (e.g. next-gen productivity, sustainable operations, future of workforce).
• Build and manage partnerships with external institutions, consortia, and peers to enable access to leading practices, comparative performance insights, and learning exchanges.

Industry Submissions & Recognition Enablement:

• Lead cross-sector coordination to prepare high-quality, industry-leading sub