Quality Assurance Engineering Lead

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Quality Assurance Engineering Lead

TITLE:                                 Quality Assurance Engineering Lead

EMPLOYER:                               Fiserv Solutions, LLC

LOCATION:                                 Milwaukee, WI (and various unanticipated locations throughout the US subject to authorization from management)

DUTIES:                                      Responsible for test planning, management and delivery of all Quality Assurance (QA) activities including quality planning, E2E Test Execution (Web), API testing, UAT testing with client and post implementation support for Acquiring solutions. Review requirements, raise queries, and provide high-level QA estimates and approximate timelines based on the delivery dates. Develop E2E test plans and cases in Cucumber format and prepare execution plans. Perform Authorization, Clearing and Settlement certifications with card brands including, Visa, Amex, and Discover for new engagements. Document all dependencies and work with clients to secure required inputs for testing. Review resolutions provided for defects, re-test the functionality, and report the sign-off on testing. Communicate with clients, business, development, and senior management on the progress of the Release Period project goals, objectives, and testing efforts. Provide detailed testing reports mentioning the completion progress, execution and defect metrics, blockers, risks and mitigation plan and a clear plan for the upcoming period.

REQUIREMENTS:                     Bachelor's degree in Computer Science, Engineering or a related field and 4 years in any job title involving application testing experience within the Payment Cards industry. Prior experience must include: 4 years conducting functional, performance, compatibility, usability, reliability, security, maintainability and portability testing; 4 years designing and preparing test data; 4 years setting up test environments; 4 years working with end-to-end flow of credit card transactions including authorization, clearing and settlement; Working with Agile methodologies and software testing tools including JIRA and Postman; Testing mobile applications, microservices, and distributed systems; and Conducting full-cycle certification testing with card brands, including authorizations, clearing & settlement, and chargebacks.

TRAVEL:                                     None.

TO APPLY:                                 Email resume to: Fiserv.Recruitment_Resume@fiserv.com. Reference JOB CODE KG454.

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This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilitie