Sea Life Park Hawaii-Ticket Office/Parking Booth

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Under the direction of the Admissions Lead and Admissions Supervisor, carries out cashiering duties, admitting visitors to the park, sales and customer activities in the Park. Knowledge of park, park products, show times and general information and the ability to communicate such information to visitors in a courteous and professional manner. To make decisions on behalf of the Guest Service Supervisor in her absence, pertaining to staff, visitors and work operations.

We are currently looking for a:

 

Sea Life Park Hawaii-Ticket Office/Parking Booth

Roles & Responsibilities:

 

Essential Duties:    

•    Sells tickets for admission, annual passes, stroller rentals, lockers, all interactive programs and other park programs; counts and collects vouchers and payments, and prepares necessary forms to established standards and procedures.
•    Extend services in a courteous manner to visitors upon entering the park; provide information, park handouts, coupons and direction to visitors about show times, locations, park products, programs; provide assistance to visitors with concerns for first aid requests, lost and found items.
•    Prepare and coordinate for daily operation of interactive programs, guest payments, parking lot; opening and closing of ticket office;
•    Communicates with  Reservations Department when refunds are to be given to customers with vouchers.
•    Communicates with Reservations Department when customers need changes on transportation on the day of visit.
•    Cashiers will pick up and count the starting cash in the cash room each morning.
•    Complete appropriate forms and receipts for tour & school groups and all other guests; ensure that all paid customers are properly identified with a wristband for re-entrance into park grounds.
•    Complete reports of daily sales and complimentary admissions..
•    Collect mail from Ticket Office mailbox and bring to the ticket office and occasional stocking of items..
•    Assist guests with lost and found items and logging unclaimed items.
•    Participates in periodic staff meetings.
•    Maintains safe environment for guests and staff and a clean and comfortable work environment.
•    Dispense coupons for various park promotions.
•    Complete wrist band reports.
•    Operation of parking booth as well as monitoring Visitor Parking Lot.
 

Team member benefits:

 

Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.

Palace Perks and Benefits:
•    Competitive compensation 
•    Management Incentive Plan
•    Comprehensive health and wellness package
•    401k Savings and Investment plan
•    Free admission to Palace Parks in the continental US
•    A generous paid time off program in which the benefits increase with your tenure with the company
When you join Palace Entertainment, you do more than simply advance your career. You become part of the Palace family, a group of talented people who drive innovation, embrace change, and deliver results.

If you’re ready to join our amazing team, please apply by clicking on the link above. You may also visit our website at www.palaceentertainment.com --> Job Opportunities to see if you’re a fit for our other open positions.
 

Do not miss the chance to spark your career now!