Retail Security Agent

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
 
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
 
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
 
If you’re interested in joining our mission, click the below links to join our team today!

 

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Security Agent will ensure the safety and security of our dispensary while maintaining a welcoming atmosphere for our patients. A successful Security Agent has the ability to provide excellent customer service, create a positive customer experience, provide necessary assistance to customers and employees in a timely manner, and identify and handle irregular actively.

WHO YOU ARE

• You are observant and detail orientated! Your see details others could overlook.
• You enjoy people! You are the first member of the team to welcome our customers, providing an exceptional experience is vital to achieving customer loyalty.
• You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing. 

CORE JOB DUTIES 

• Greet customers, ensuring a best-in-class experience
• Operate under security protocols and procedures to ensure regulatory compliance with local, state, and federal agencies
• Submit reporting and security observations accurately and timely
• Maintain a secure premises by patrolling the property; monitoring surveillance equipment; inspecting the building, equipment and access points; permitting entry
• Ensures the safety and security of the building by checking in customers into the Company’s portal, maintaining an understanding of who is on the premises
• Confirms with customers if they have placed an online order in advance or if they need an in-store consultation so patients can be directed to the appropriate
• Prevent losses and damage by reporting irregularities; informing violators of Cresco Labs’ policies’ restraining trespassers
• Provide routine checkups to ensure operation equipment is operating within compliance
• Work with Dispensary Manager to ensure patients feel comfortable, safe, and welcome 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• 1-3 years previous experiences in security
• Solid knowledge of state and local statutes and ordinances on security protocols
• Ability to multitask, prioritize, and manage time efficiently
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Up-to-date on latest local and state regulation and guideline changes
• Strong interpersonal communication skills
• Extremely detail orientated
• Exceptional organizational skills
• Willing and able to work in a fast paced environment 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering