Senior Management Analyst - HR

Date Opened: Monday, February 17, 2025 12:00 AM

Close Date: Friday, February 28, 2025 12:00 AM

Department: Charlotte-Mecklenburg Police Department

Salary: $73,630.73 - $92,038.42 Commensurate with Experience

SUMMARY

The Management Analyst Senior – Human Resources position is responsible for performing a wide variety of analytical and personnel support duties related to human resources, organizational analysis, and development. This position analyzes systems, procedures, and operations; designs and implements improved systems, procedures, and methods; and performs a variety of analytical and administrative tasks. This is a supervisory position. Must be able to work in office setting.

Major Duties and Responsibilities:

• Collects, analyzes, and reviews data to support HR Division functions and strategic decision-making.

• Evaluates trends, identifies opportunities for process improvements, and recommends strategies to enhance efficiency, policy alignment, and operational effectiveness.

• Prepares and maintains reports on key HR metrics, including absenteeism, personnel transactions, retirement projections, overtime, and leave of absence, ensuring seamless integration with payroll systems.

• Develops, administers, and refines human resources policies, procedures, and programs to support divisional personnel.

• Configure, test, and implement Workday modules, including Core HCM, Compensation, Benefits, Talent Management, Payroll, and Recruiting.

• Serve as a subject matter expert in Workday or other selected HRI systems, providing system support, troubleshooting, and resolving issues for end users.

• Identifies and executes service delivery improvements by conducting quality assurance and process improvement reviews of HR Division operations.

• Interprets and analyzes HR data to inform decision-making and develop actionable recommendations.

• Designs and implements an Emotional Intelligence training program for supervisors, including research, curriculum development, marketing, and execution of training sessions.

• Provide training and documentation to end users on Workday functionalities, best practices, and new system enhancements.

• Oversee personnel management, files, and public records request.

• Evaluates and proposes a new employee reward structure to drive performance and recognition.

• Compiles, analyzes, and presents HR-related reports, including retirement projections, vacancies, staffing levels, overtime, and merit compensation.

• Addresses employee inquiries and concerns related to HR policies, programs, and procedures.

• Performs other related duties as assigned to support the HR Division.

Minimum Qualifications:

• Bachelor’s Degree with three (3) years of experience

• OR master’s degree with one (1) year of experience

Experience:

• Four (4) years of experience performing duties comparable to those of a Human Resources Analyst II.  Experience in a public agency setting and a master’s degree is desirable. Experience in Workday is preferred.

Knowledge, Skills, and Abilities:

• Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and/or coordination of people and resources.

• Knowledge in HR principles and the ability to analyze and apply this knowledge.

• Work with large amounts of data: facts, figures, and numbers.

• Analyze data to find conclusions and to create reports, databases and spreadsheets.

• Organization and time management.

• Methods and techniques of providing training services in assigned program area.

• Use critical thinking skills to look at the numbers, trends, and data and come to new conclusions based on the finding.

• Problem solves effectively and efficiently.

• Communicate clearly and concisely in written and verbal communication.

• Recommend and implement goals and objectives for providing services in assigned program.

• Interpret and explain City and Departmental policies and procedures.

• Prepare clear and concise administrative reports.

• Establish and maintain effective working relationships internally and externally.

• Analyze and coordinate efforts with multiple entities.

• Learn quickly and adapt to changing organizational priorities.