Project Management Assistant I

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries.

Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Eurofins Environment Testing Southeast, LLC is searching for a Project Management Assistant I in Raleigh, NC. 

The Project Management Assistant I supports the Project Management staff in servicing clients to meet the Client Service Organization mission.

The Project Management Assistant I responsibilities include, but are not limited to, the following:

• Project Set-Up
  • Create bottle orders.
  • Schedules courier or field sampler, if needed.
  • Confirms non-Eurofins Environment Testing (USA) subcontract labs are on the approved list and set up as vendors for existing work.
  • Generates accounting software requisition when sending subcontract samples.
• Sample Receipt
  • Reviews log-in.
  • Generates subcontract paperwork.
  • Sends client sample receipt confirmation.
  • Reviews draft invoices.
  • Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing.
• Reporting
  • Creates and issues final report by client due date.
  • Issues final data package.
  • State reporting forms and submission.
  • Data upload.
  • Compiles case narrative.
• Invoicing
  • Reviews final invoice before issuing to client
  • Generates credit/debit memos as needed.
  • Submits credit/debit memos for approval.
  • Submits approved credit/debit memos to client, if needed.
  • Submits revised invoices.​

Qualifications

Basic Minimum Qualifications:

• Education: Associates degree (four years of client-relationship/client services experience may substitute for degree)
• Experience: 1-3 years business experience required; prefer bench chemist experience

Ability and/or Skills:

• Eurofins Environment Testing (USA) services, products, testing capabilities, technology, production, and support systems.
• Program specifications and laboratory procedures.
• Environmental regulations.
• Process improvement methods.
• Laboratory methods and techniques.
• Work acceptance policy.
• Process improvement methods.
• Computers, word processing, database software.
• General mathematics.
• Eurofins Environment Testing (USA) Quality Assurance Program Plan (QAPP).
• Basic knowledge of laboratory LIMs.
• Strong interpersonal skills.
• Effective problem-solving skills.
• Strong oral and written communication skills.
• Customer service/client relations.
• Strong organizational skills.
• Negotiation.
• Conflict resolution.
• File maintenance/organization.
• Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint.
• Proven client service skills.
• Employ customer service skills to resolve client problems.
• Communicate effectively at all levels of the organization.
• Confront and successfully resolve day-to-day problems.
• Maintain professional demeanor when working with clients.
• Attention to Clients: demonstrates a desire to understand cu