Associate Director/Director, TikTok

WHO WE ARE:

Quartile, the world's largest retail media optimization platform, is a trusted partner for multichannel e-commerce success. Through unmatched expertise and patented AI technology, we fuel growth for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion. The award-winning platform covers major marketplaces and ad channels for optimal reach. The result is unprecedented granularity, smarter budgeting, and bespoke solutions for retailers. 

Quartile is proud to be an equal opportunity employer with employees stemming from a wide range of backgrounds and experiences. As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a sense of inclusion and belonging. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. 

OVERVIEW:

We are looking for an Associate Director / Director, TikTok to join our rapidly growing team.

In this role, you will develop best-in-class advertising and affiliate strategies for TikTok Shop and direct-to-consumer sales across our customer segments. You'll build and lead a team of TikTok Strategists, establishing the operational processes, playbooks, and enablement needed to drive measurable growth and ROI for our clients. You'll be working cross-functionally alongside passionate, high-performing individuals across Product, Customer Success, and our Center of Excellence.

The ideal candidate is a strategic leader and team builder who thrives in a fast-paced environment, is deeply versed in TikTok's advertising ecosystem, and is energized by the opportunity to shape an emerging channel from the ground up.

REQUIREMENTS:

• 5+ years of relevant leadership experience in Account Management, Ad Operations, Client Services, or similar roles
• Hands-on experience with TikTok Ads (GMV Max, Catalog Ads, etc.) and TikTok Shop affiliate promotions
• Proven people management experience leading account managers, advertising specialists, or similar client-facing teams
• Experience influencing multiple stakeholders and driving cross-functional projects to completion across geographies and business units
• Strong communication skills — able to translate complex strategy into clear, actionable direction for both internal teams and clients

PREFERRED QUALIFICATIONS AND EXPERIENCE:

• Experience in an agency, e-commerce accelerator, or performance marketing environment
• Track record of building scalable processes and playbooks in a high-growth or startup setting
• Background in social commerce, retail media, or direct-to-consumer advertising
• Intellectual curiosity and a strong desire to experiment in a rapidly changing platform landscape
• Experience partnering with Product teams to influence roadmap and prioritization
• Familiarity with the broader e-commerce advertising ecosystem (Amazon, Google, Meta, Walmart, etc.)

WHAT YOU’LL DO:

• Develop client strategies: Create and own best practices for running TikTok Ads and TikTok Shop affiliate promotions that meet clients' growth and profitability objectives
• Drive execution: Translate strategies and best practices into scalable processes and actionable playbooks for the TikTok Strategist team, ensuring consistent adoption and continuous optimization
• Build and lead a team: Hire, develop, and lead a team of TikTok Strategists to serve as subject matter experts, partnering closely with Customer Success Managers to advise on client strategy and performance
• Enable the broader organization: Partner with the Center of Excellence and Customer Success leadership to train client-facing teams on TikTok best practices, playbooks, and performance frameworks
• Drive innovation: Build systematic experimentation processes to continuously test new techniques and strategies as both Quartile's platform and TikTok evolve
• Align across functions: Serve as the