Customer Service Representative

From the beginning, Crosstown Solutions’ mission has been to maximize impact with innovative techniques. Currently, we serve one of the nation’s top telecom firms educating consumers about fiber-optic services. Our approach quickly raises awareness about advanced television, voice, and internet solutions. In everything, we offer customer care with professionalism and integrity, which aligns our purpose with that of our partner. It’s a winning relationship for everyone.

Our track record of unstoppable growth has given our Customer Service Representatives a highly-regarded reputation, and our core values continue to cultivate the expansion we have seen. Our core values include integrity, morale, and culture.

• Integrity: We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs.
• Morale: Morale and attitude are fundamentals to success.
• Culture: Our team camaraderie is the backbone of what makes our company successful. Our innovative culture has always been our competitive advantage and is what makes us the industry’s best.

We are looking to fill positions in Sales and Direct Customer Service in our customer service departments. Come join a team with a proven history of knowing both what the client wants and what the customer needs. We offer growth and advancement opportunities, along with a great compensation plan, daily cash bonuses, and a weekly tier bonus structure. We train at no cost since we love to teach you what we do to be successful.

CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS:

• Must be 18yrs of age or older
• Hard Working, and Reliable
• Must have Good Communication Skills and a Great Personality
• Ready to work FULL TIME (no part-time available)
• Driver's License a Plus but not Mandatory
• Quick promotions

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship

***We are looking for sports-minded individuals to join our company due to their competitive nature, desire to win and succeed, and their experience being a team-player. If you think those qualities apply to you, then we'd love to meet!

This is a full time, in-office position based in Brooklyn, New York. We are looking for candidates that are able to start immediately, so you must be local to the area.