Transfer Center Dispatcher/Phone Triage |Days

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

Responsible for answering calls received to the Transfer Center, collecting information relevant to the caller's needs in a computer software interface, determining the appropriate response to the caller's need and responding and connecting the caller with the correct facility, physician and or department. Define and triage patient care problems and gives appropriate instructions to ensure timely and effective action and quality of care. Responsible for clinical decisions involving triage and determining patient placement as it relates to the scheduling of appointments for clinic visits and procedures in the hospital setting. Has responsibility as liaison representing the center to the public. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Education:

Associate's Degree: Nursing- RN, Associate's Degree: Respiratory Care, Technical Degree or Diploma: Emerg Medical Tech (EMT) (Required), Technical Degree or Diploma: Nursing - LPN, Technical Degree or Diploma: Paramedic

Work Experience:

EMT, LPN, Paramedic, RN, RRT

Certifications:

AAMA Certified Medical Assistant - The American Association of Medical Assistants, AMT Registered Medical Assistant - American Medical Technologists, Certified Clinical Medical Assistant - National Healthcareer Association, Emergency Medical Personnel Arkansas - Arkansas Department of Health, Emergency Medical Personnel Tennessee - Tennessee Emergency Medical Services Division, Licensed Practical Nurse - Arkansas - Arkansas State Board of Nursing, Licensed Practical Nurse - Mississippi - Mississippi Board of Nursing, Licensed Practical Nurse - Tennessee - Tennessee Board of Nursing, NAHP Certified Medical Assistant - National Association of Health Professionals, NCCT Medical Assistant - National Center for Competency Testing, Registered Nurse Arkansas - Arkansas State Board of Nursing, Registered Nurse Mississippi - Mississippi Board of Nursing, Registered Nurse Tennessee - Tennessee Board of Nursing, Registered Respiratory Therapist - Arkansas - Arkansas State Medical Board, Registered Respiratory Therapist - Mississippi - Mississippi State Department of Health, Registered Respiratory Therapist - Tennessee - Tennessee Board of Respiratory Care

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.