Call Center Associate

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient.  The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.

FTE: 0.2; 8 hours per week

Work Schedule: 3pm-7pm; Monday-Friday shifts will be scheduled based on business needs; Required to work every other weekend and rotating holidays.

Required Qualifications:

• Experience: 1 year of customer service experience required

Salary Rate: $18.19/hour

Benefits: Regions Hospital offers a competitive benefits package (0.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment.  We offer an on-site employee fitness center, an on-side physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need.  We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency.  Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program.  Regions is also a proud to be a Yellow Ribbon Company.

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.