Program Manager

Job Family:

Operational Effectiveness Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

We are seeking a dynamic and experienced Program Manager to lead mission-critical application development and modernization efforts in support of U.S. Customs and Border Protection (CBP) frontline operations, including the Office of Field Operations (OFO), U.S. Border Patrol (USBP), Air and Marine Operations (AMO), Office of Trade (OT), and Operations Support (OS).

In this role, you will:

• Oversee the delivery of high-impact programs including modernization of data systems and international platforms.

• Lead cross-functional teams through the full software development lifecycle.

• Drive the migration of legacy systems to modern architectures to enhance performance, security, and user experience.

• Coordinate enhancements to data exchange, data model integration, and automation.

• Ensure alignment with CBP’s approach and broader strategic goals.

• Collaborate with internal stakeholders and external partners to ensure seamless execution, risk mitigation, and measurable outcomes.

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred

• Bachelor's degree

• FIVE (5) more years of operational experience within CBP, such as Office of Field Operations (OFO) operational experience or other components

• Experience in both Field and HQ with broad understanding of CBP enterprise

• Experience with strategy development/strategic planning, enterprise resource development, training design and development and technology innovation

What Would Be Nice To Have:

• An ACTIVE and MAINTAINED "TOP SECRET/SCI (TS/SCI)" Federal or DoD security clearance

• Experience working for a "big 4" consulting firm

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehous