Senior Technical Product Specialist (f/m/d) SAP SuccessFactors Business AI

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

What you'll do

 

Position Overview: 

As a Senior Technical Product Specialist, you will play a pivotal role in guiding and executing the product direction for our AI-driven solutions. You will collaborate closely with cross-functional teams including AI Engineering, Design, Data Science, Product Lines, and Business Technology Platform to deliver solutions that continue to excite our customers (and industry analysts!).  

 

Responsibilities: 

• Collaborate with Engineering, Design, and Data Science teams to translate requirements into actionable user stories and product specifications
• Serve as a subject matter expert on AI technologies and trends, providing guidance and thought leadership to internal teams and external stakeholders
• Evaluate and compare pre-built models and LLMs from other vendors to decide whether to integrate third-party solutions or build in-house models
• Drive the development of AI models and algorithms, working closely with data scientists and engineers to ensure high-quality and scalable solutions
• Lead the end-to-end product lifecycle from ideation to launch and beyond for AI use-cases
• Work closely with stakeholders to gather requirements, prioritize features, and align product roadmap with business objectives
• Define and track key performance metrics (KPIs) to measure product success and drive continuous improvement
• Work closely with sales, marketing, and customer success teams to ensure successful product launches and adoption
• Continuously monitor customer feedback and market dynamics to iterate on product features and enhance user experience

 

What you bring

 

Technical Expertise: 

• Deep understanding of AI technologies, including Generative AI, LLMs, chatbots, deep learning, and related fields
• Experience in building, fine-tuning, and deploying AI models and algorithms
• Proficiency in evaluating third-party AI solutions and making informed build vs. buy decisions
• Familiarity with concepts and tools commonly used in AI development (e.g., Python, TensorFlow, PyTorch)

 

Product Management Skills: 

• Proven experience in product management with a strong emphasis on AI-first products
• Ability to lead the end-to-end product lifecycle, from ideation to launch and beyond
• Strong focus on customer value and prioritizing the voice of the customer
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making
• Experience working with agile development methodologies and tools

 

Collaboration and Communication: 

• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Ability to work autonomously as a scrum PM with engineering and data science teammates across different regions
• Demonstrated ability to provide guidance and thought leadership to internal teams and external stakeholders

 

Adaptability and Continuous Learning: 

• Ability to thrive in a dynamic, fast-paced, and rapidly changing environment
• Passion for innovation and continuous learning, with a willingness to dive in and pursue self-study in this space

 

Come join us and be part of a team that is shaping the fu