Educational Tech Assistant

The Educational Technologist is part of the Valparaiso and Michigan City team that supports faculty, staff, and students. The position collaborates with campus leadership, reports to the Educational Technology Coordinator, and works with our Statewide Educational Technology Team to provide campus level support, training, and faculty professional development in the use of the LMS and educational technology. This includes support for all courses, self-paced learning modules, multimedia/interactive learning elements, accessibility standards, and other resources or tools. All responsibilities are conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Major Responsibilities 

• Supports the identification, implementation, and use of educational technology tools and resources across all modalities as directed by the Educational Technology Coordinator. 

• Collaborate with other members of the Educational Technology team and faculty/staff to plan and deliver educational technology professional development and /or training across all modalities. 

• Supports faculty with the identification, implementation, and use of educational technology tools, pedagogy, and resources across all modalities. 

• Supports faculty and staff in meeting required accessibility standards and student accommodations inside the Learning Management System (LMS). 

• Assists the members of the Educational Technology team in the delivery of educational technology training and/or professional development across all modalities. 

• Assists the Educational Technology Coordinator with student orientation and faculty onboarding related to the Learning Management System (LMS) and educational technology, as needed. 

• Assists the Educational Technology Coordinator with matters relating to classroom educational technology tools. 

• Provides helpdesk support for the Learning Management System (LMS) and related integrations and educational technology tools for students, faculty and staff. 

• Other duties logically associated with this position may be assigned. 

All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. 

Skills & Knowledge 

• Knowledge of various digital learning platforms such as learning management systems (Canvas, Blackboard, Brightspace, etc.), publisher platforms (Pearson’s MyLabs\Mastering, McGraw-Hill Connect, Cengage MindTap, etc.), and other platforms required. 

• Knowledge of communication platforms such as email, instant messaging (Microsoft Teams, Slack), and synchronous webcast meeting tools (Zoom, Microsoft Teams, GoTo Meeting) is required. 

• Knowledge of customer service and/or helpdesk support best practices and the ability to deliver customer service with a calm and reassuring presence is preferred. 

• Knowledge of effective teaching practices/pedagogy and best practices training is preferred. 

• Possesses effective oral and written communication skills. 

• Ability to work independently as well as collaboratively and can organize multiple tasks and projects. 

• Ability to learn new systems efficiently and follow standards and practices. 

Pay Range: $20- $25

Schedule: 28 hours a week

Education & Experience 

• A minimum of an Associate Degree<