Head of Sales Effectiveness - Homes.com

Head of Sales Effectiveness - Homes.com

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Job Description

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COMPANY OVERVIEW

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.  
 
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.  

HOMES.COM

Homes.com is already one of the fastest growing real estate portals in the industry, we are driven to be #1. Just ask Brad Bellflower, Chief Change Officer at Apartments.com. After its acquisition in 2014, Apartments.com quickly turned into the most popular place to find a place. Proven success at the highest level – and we’re doing it again with the new Homes.com.  Homes.com is a CoStar Group company with 20+ years' experience in leading and growing digital marketplaces. We pride ourselves on continually improving, innovating, and setting the standard for property search and marketing experiences. With Homes.com we’re building a brand on the cusp of defining the industry. We’re looking for big thinkers, brave leaders, and creative advertising wizards ready to influence a new age of homebuying within a tried-and-true, award-winning company. 

Learn more about Homes.com. 

ROLE DESCRIPTION

As a Head of Sales Effectiveness for Homes.com you will lead the effort to maximize effectiveness of the Homes.com sales organization in partnership with Sales Strategy & Operations team and sales leaders throughout the organization.  Your team will own the development and delivery of the sales training program, sales coaching program, and Level Up sales performance program.  Additionally, you will lead change management, process optimization, messaging, and employee engagement.

You will be a critical member of the Homes.com Sales Leadership team and will actively partner with the SVP of Sales, senior sales leaders, sales strategy & operations, and other business partners in product management, operations, human resources, and finance to set the direction of the organization as we scale and drive rapid revenue growth of the Homes.com business.

RESPONSIBILITIES

• Develop the Homes.com sales effectiveness strategy designed to improve onboarding, sales performance, and overall organizational effectiveness.
• Responsible for onboarding, training, and development of new and early-tenure sales reps, including training plan development, timely completion of certification process, and on-going coaching across their first few months in the role.
• Develop and lead the Level Up program to improve performance of tenured sales associates.
• Design the long-term performance coaching strategy to continuously optimize effectiveness and efficiency of the business.
• Collaborate with Sales Strategy & Operations to monitor the performance of new and tenured sales associates and identify and execute strategies to improve performance.
• Partner with teams across the broader Costar organization to effect process improvements and ensure client and sales feedback is actioned appropriately.
• Collaborate with key stakeholders to lead the design and ongoing development of curriculum and job aids.
• Coach and communicate with sales leaders to ensure ongoing support and promotion of the training curriculum.
• Identify skill development trends across new and existing sales talent and assist with ongoing skills curriculum design and implementation of training, including training days and other initiatives focused on sales skill growth and revenue generation.
• Lead efforts to drive change through effective organizational communication and employee engagement.

BASIC QUALIFICATIONS

• Bachelor’s degree from an accredited, not-for-profit university.
• Certification or advanced degree in learning and development or equivalent experience.
• Experience in instructional design, cur