Application Analyst II - Digital Technology Services

Join Our Team

We are looking for a detail-oriented, solutions-driven Applications Analyst II to join our Digital Technology Services team. This role is critical to supporting and advancing healthcare technology systems across Deaconess. You will serve as a key liaison between IT and end users, ensuring the successful configuration, maintenance, and development of assigned applications and systems, all while improving patient care and operational efficiency.

Benefits

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Onsite children’s care centers (Infant through Pre-K)

• Tuition reimbursement

• Free access to fitness centers, with health coaches available to help with workout plans

• Career advancement opportunities

• Competitive pay, with yearly opportunities for pay increases and bonuses

Applications Analyst II

The Applications Analyst II is responsible for supporting application systems and providing subject matter expertise to departments across Deaconess. This includes escalation support, new component development, data integration, reporting, and maintenance tasks. You’ll translate business needs into technical solutions and collaborate with clinical and operational teams to optimize system functionality.

Job Overview:

• Troubleshoot and resolve issues escalated from the Help Desk and user base

• Translate clinical or business needs into functional and technical specifications

• Develop and maintain screens, scripts, queries, reports, and automated processes

• Perform routine system administration and monitor application performance

• Participate in integration development between internal and external systems

• Perform testing and validation of system changes and enhancements

• Maintain documentation for all updates and application changes

• Provide application training and act as a Subject Matter Expert (SME) for assigned systems

• Participate in change management procedures and production control processes

• Support strategic growth opportunities by aligning technology with business needs

What You Will Need:

Education & Experience

• Bachelor’s degree in Computer Information Systems, Computer Science, or a related field

• 3–7 years of relevant experience in application development and system support

Licensure & Certifications

• None required

Skills & Competencies

• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Access, Project, Visio)

• Experience with SQL, Crystal Reports, Cognos, Business Objects, or other reporting tools

• Programming experience with COBOL, Visual Basic, .NET, or similar languages

• Strong problem-solving, communication, and documentation skills

• Knowledge of application development lifecycle, change control, and testing methodologies

• Technical writing and process design experience preferred

• Ability to work collaboratively across departments and independently as needed

Other Keywords:

Applications Analyst II, Application Support Specialist, Healthcare IT, Systems Analyst, Business Systems Analyst, Technical Analyst, Application Integration, EHR Support, Clinical Application Analyst, IT Support Analyst, SQL Developer, Report Developer, Crystal Reports, Business Objects, Visual Basic, .NET, System Testing, Data Mining, EMR Support, Healthcare Applications, Change Management, Application Lifecycle, Informatics Analyst, Healthcare Technology, IT Project Support, Subject Matter Expert (SME), Remote Application Support, Data Integration, System Optimization