Professional Services Strategic Sourcing & Relationship Management Lead

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

This role is responsible for supporting the business as they collaborate with their top, strategic External Labor & Professional Services suppliers / vendors, including coordination of activities (i.e., identifying partners for Quarterly Business Reviews). It is expected that this role excels working independently, while effectively communicating to executive leaders to drive desired outcomes.

Key responsibilities will include overseeing the end-to-end vendor lifecycle, including selection, negotiation, performance management, and relationship building. This position will work closely with internal partners to ensure alignment with business objectives, optimize supplier performance, and drive cost efficiencies. The individual will evaluate vendor capabilities, assess risks, and implement strategies to champion long-term, mutually beneficial partnerships. Additionally, the role involves monitoring market trends, conducting regular supplier evaluations, and identifying opportunities for innovation and continuous improvement in procurement processes.

Responsibilities:

• Business Partnership: Serve as a strategic Business Partner with Enterprise Relationship Managers to provide recommended supplier management policies and procedures, including supplier performance targets and assessment criteria for External Labor & Professional Services suppliers
• Supplier Segmentation Framework: Develop a best-in-class supplier segmentation framework, using specific assessment criteria (e.g., risk, spend, etc.) to influence business decisions on strategic vendors / suppliers
• Contractual / Commercial Performance Management: Monitor and ensure all parties involved in a contract (such as service providers, vendors, or contractors) fulfill their obligations as specified in the contract. Focusing on assessing the performance of contract terms, conditions, and deliverables to ensure compliance with agreed-upon standards, timelines, and quality levels.
• Portfolio Management: Collaborate with the other category lead & sourcing managers to develop and execute strategies for efficient supplier portfolio management, encompassing segmentation and rationalization initiatives aligned with strategic objectives
• Project Management: Responsible for the coordination of strategic supplier / vendor relationships between the Business and the third party. Activities include identification of business stakeholders, gathering requirements and ideation of supplier innovation
• Continuous Improvement: Drive ongoing supplier performance improvement initiatives, including overseeing supplier business reviews and targeted improvement plans
• Issue Resolution: Addressing and resolving conflicts or issues that arise with vendors, ensuring a timely and fair resolution
• Drive Innovation: Contribute to sourcing initiatives that drive innovation, cost savings, and operational efficiency in line with the company's broader business strategies.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $149,260 – $190,310 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• Minimum 4-year degree
• 5+ years of relevant experience in a highly complex environment and Global landscape
• Experience in conducting influential discussions with executive leaders