Clinical Referral Specialist (Roanoke, VA)

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE

Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

ABOUT THIS JOB
Location: Roanoke, VA

Department: Clinical Services

Schedule: Full-Time, 12-hour shifts (13 shifts per month); 2 weekends per month and some holidays

Clinical Status: Clinical Plus
 

HOW YOU’LL MAKE AN IMPACT
As a Clinical Referral Specialist you’ll play a vital role in advancing our mission. In this position, you’ll be responsible for ensuring timely on-site response, assessment, and evaluation of potential organ donors. Interacts with hospital staff to set-up optimal family approach processes. Assess with the medical staff the care plan, neurological & hemodynamic status, and family communication plan. Evaluates donor designation, hemodilution and ABO confirmation. Reviews all assessments with the MOC and requests labs per LifeNet Health and hospital protocol. Requests appropriate medical interventions with the guidance of the MOC. Obtains appropriate blood specimens for serological and HLA testing. Communicates with outside agencies to facilitate laboratory testing

Your work will have purpose every single day, contributing directly to life-changing outcomes.

WHAT YOU’LL DO

• Clinical Evaluation: Responds to donor referrals in all donor service area hospitals. Performs independent assessment of potential donors to ensure the donor meets medical criteria for donation. Obtains appropriate blood specimens for serological and HLA testing.
• Communication: Communicates with LifeNet Health staff on all donor and referral activity to evaluate donation suitability based on information collected from patient’s hospital chart and communication with hospital staff.
• Hospital Relations: Establishes initial dialogue with the hospital’s clinical team (HCT) concerning the referral to establish collaboration. Communicates with hospital staff regarding LifeNet Health process and plans. Assesses care plan, neurological and hemodynamic status, and family communication plan.
• Documentation: Maintains accurate documentation in LifeNet Health EMR and hospital EMR in compliance with hospital Memorandum of Agreement (MOA) and LNH policy and practice. Reviews referral hospital medical records and populates LifeNet’s electronic medical records (EMR) according to policy.

WHAT YOU’LL BRING
Minimum Requirements:

• Associate Degree
• ONE OF THE FOLLOWING VALID LICENSES OR CERTIFICATIONS:
  • Respiratory Therapist (RT), Advanced EMT, EMT-I, or EMT-P, Licensed Practice Nurse (LPN) or Registered Nurse (RN)
• TWO (2) years clinical/medical experience relative to required licensure or certification

Preferred Experience/Skills/Certifications:

• Bachelor’s Degree – health related field
• 1-year OPO experience managing clinical aspects of donation

Key Knowledge, Skills, & Abilities:

• Computer Skills: Microsoft Outlook, Word, and Teams; (Excel and PowerPoint, preferred)
• Psychological Skills: Able to manage stressful situations involving complex clinical scenarios and family dynamics.
• Attention to Detail: Able to perform tasks thoroughly and with care; checks work to ensure a high degree of accuracy/completeness and early/on-time delivery.
• Business Acumen: Ability to work independently. Has in-depth knowledge of human anatomy and physiology and ability to communicate this to others
• Communication & Presentation: Able to effectively communicate verbally and in writing and build relationships with all professionals at various levels within and outside the organization.
• Time Management: Able to prioritize multiple, competing priorities and manage time/workload; demonstrat