Regional Sales Manager, US Pest

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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Regional Sales Managers are responsible for the development and performance of all sales activities in the assigned region. They staff and direct a team of Area Sales Managers and provide leadership towards the achievement of maximum profitability and growth, in line with company vision and values. This role works closely with Branch Manages and Regional Directors to ensure a tight collaboration between Sales and Operations and to deliver best-in-class customer experiences. In addition, they establish strategies to expand the customer base in the marketing area and contribute to the development of training and educational programs for Sales Managers and Frontline colleagues. 

Key Performance Indicators

Core Metrics

• YoY Sales Growth

• YoY Revenue Growth

• % of Region Above/Below ISQ

Total Sales Revenue

• % Achievement to Total ISQ Rollup

• % of Achievement to Started Revenue

• % Achievement to plan (AOP)

People Metrics

• Leadership Evaluation

• Colleague Satisfaction

  • Overall job satisfaction

  • Satisfaction with access to coaching

  • Likelihood to recommend RTX as a place to work

• Colleague Retention Rate

  • # of voluntary exits

  • # of involuntary exits

  • Voluntary attrition rate vs target

  • Total retention vs target

Principal Duties and Responsibilities

• Hire, onboard, train, manage & engage team of sales managers in designated area

• Support collaboration between Sales and Operations within territory, with the support of Operations to align goals and drive performance.

• Lead weekly meetings with Team to monitor performance, and lead meetings focused on skill development, improving performance, and prioritizing topics as needed. 

• Provide ongoing technical training on services offered in the assigned territory as needed. 

• Facilitate weekly, monthly and quarterly one-on-one debriefs with the team to build more effective communication, understand training and development needs, and to provide insight for the improvement of sales activity performance. 

• Ensure that their team meet or exceed all activity standards for Field Sales Colleague performance (e.g., number of inspections per week), as well as other selected KPIs to meet and exceed sales targets.)

• Set a strong example for their team in areas of personal character, commitment, organization, selling skills, and work habits.

• Monitor progress against revenue objectives; jointly accountable with Operations for APITDA realization. 

• Monitor sales start rates through the key relationship with Operational Leadership

• Serve as steward of the RentokilTerminix business model to ensure company programs and initiatives are delivered with excellence at the branch level. 

• Monitors, coaches and develops team to provide effective growth and development

• Works with new managers to evaluate and identify opportunities for improvement in the Field and provide constructive feedback

• Communicate to Market Leadership any team training needs for continuous improvement

• Increases unit sales and dollars by implementing, teaching and enforcing company sales practices.

• Works in the field with sales managers and colleagues daily and maintains minimum sales activity requirements.

• Monitors and ensures creative and methodically sound sales programs for proper use of sales materials and inventory of sales materials. 

• Sets an excellent management example and quali