Assistant General Manager - Retail DFW Airport

The ideal candidate will have 7 plus years in big box retail with well-known companies including convenience stores, sales experience and a desire to join an exciting, energetic and trend setting airport concessionaire.  Will be managing over 10 million dollars in retail business. Must be a people person with a track record of developing teams and talent.  This role drives the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage. 

Responsibilities:
• Motivate team through our company’s vision and direction to encompass our core values
• Communicate clear expectations and hold location team accountable to achieve all brand, performance and behavior standards
• Lead and inspire a great customer service culture by recognizing and rewarding
• Build relationships with peer and upper management
• Recruit, hire, develop and retain top sales talent for the stores to include excellent staffing levels
• Train and continuously develop teams
• Provide consistent performance feedback
• Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution
• Ensure that all visual directives are executed seamlessly
• Direct and execute strategic merchandising to maximize sales and presentation standards
• Partner in the location’s execution of all merchandise processing and flow to the floor in conjunction with exceptional stockroom/warehouse standards
• Partner with General Manager and District Manager/Regional Director to execute the location business plan that drive results and maximize business opportunities
• Achieve predetermined financial budgets to include payroll containment
• Drive the company’s brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
• Achieve location shrink goals while maintaining all operational standards to secure the assets of the location

Qualifications:
• Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
• Strong verbal and written communication skills
• Collaborative skills and ability to work well within a team
• Ability to work in a fast-paced and deadline-oriented environment
• Ability to work a flexible schedule, including holidays, nights and weekends