Operations Supervisor|Part-time| Cross Insurance Arena

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

 

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

 

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations.

 

This role will pay an hourly wage of $16.00. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

job expires 3/31/2024

About the Venue

Cross Insurance Arena (formerly Cumberland County Civic Center) is a multi-purpose arena located in Portland, Maine. Built in 1977, at a cost of US$8 million, it is the home arena for the Maine Mariners of the ECHL. There are 6,206 permanent seats in the arena, and it seats up to 9,500 for concerts

Responsibilities

The Cross Insurance Arena Operations Department is seeking motivated individuals to join our team for the upcoming 2023-2024 hockey and events season. We are hiring multiple positions for our Operations Staff/Changeover Bull Crew. This is a great entry level position for anyone looking to break into the sports and entertainment industry. As part of the Operations Department/Bull Crew you, will convert the arena from ice hockey rink to multi-purpose floor that we use for concerts, trade shows, comedy acts, monster trucks, Disney on Ice, etc. Duties include:

• Assume management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces
• Operate Zamboni ice resurfacer, board edger and forklift
• Perform ice maintenance including maintaining depth and quality
• Ice sheet installation/removal - ice in, paint, logos/decals, tempering, flooding, leveling
• Perform day-to-day building operations, maintenance and special projects
• Work with Operations Department and Bull Crew to convert arena from hockey rink to concert/tradeshow/conference
• Assist event production/management with rider specifications
• Oversee, monitor changeover and housekeeping crews, provide team support as required
• Maintains departmental equipment; notify Operations Manager when repairs are needed
• Provide excellent customer service to internal and external clients to provide a positive employee climateFor more details or to submit resume please email josh.smith@oakviewgroup.com
• Ensure staff is working safely and are aware of proper safety guidelines
• Oversee, monitor changeover and housekeeping crews, provide team support as required
• Maintains departmental equipment; notify Operations Manager when repairs are needed
• Provide excellent customer service to internal and external clients to provide a positive employee climate

Qualifications

• High school diploma or equivalent
• Two (2) or more years’ experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination
• An advanced degree in Facility Management or related field may be substituted for years of experience
• Basic computer skills in a Windows format including typing, data entry and email
• Ability to effectively operate a company provided cell phone for phone, email, text.
• Advanced computer skills and experience with MS Word, Outlook, Excel preferred
• Ability to effectively lead a team and manage in a fast paced, high pressure environment
• Knowledge of OSHA standards / requirements
• Forklift certification or ability to acquire within 90 days of employment
• Possess superior interpersonal, communication, and leadership skills
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Self-motiva