Commercial Strategy Associate - Full-Time (Fall 2023 Start)

Wayfair is seeking data-oriented, enthusiastic, and self-motivated candidates for full time positions within our Commercial business. Commercial Strategy Associates will have the opportunity to gain experience in core functional areas at the center of our customer experience and contribute directly to the growth and success of the company. This is an ideal opportunity for individuals who are passionate about commercial business and seeking to enter the tech space for the first time and jump start a career at Wayfair.

What You’ll Do:

• Analyze data, trends, and use resources to improve the quality of our product catalog in order to increase customer satisfaction, trust, and site conversion rates; researching categories and vendors to build out selection
• Create cross-functional partnerships to advance your category through merchandising, promotions, marketing, on-trend product selection, effective pricing and profitability, and operational excellence
• Build key supplier relationships to enable successful negotiations and push towards a best-in-class customer experience
• Leverage data to analyze the competitive environment, report on performance trends, and develop business cases for strategic initiatives
• Represent Wayfair at various offsite events such as trade shows
• Manage communication with internal and external stakeholders

 What You’ll Need:

• Bachelor’s degree earned by date of hire
• Data and process-oriented, comfortable learning data analysis tools
• Excellent communication skills, both written and verbal
• A desire to win and steer collaboration cross functionally
• Passionate about the customer with an interest in understanding and driving user behavior
• Demonstrated ability to thrive as part of a team or individually
• An entrepreneurial spirit and mindset
• Comfortable in a fast-paced, dynamic environment
• Experience in Excel is a plus

As a Commercial Strategy Associate, you’ll join our teams that are driving Wayfair’s best-in-class online customer experience. You’ll be responsible for owning and maintaining Wayfair’s vast e-commerce catalog, executing strategy for product categories and managing supplier relationships, and continually improving the customer’s on-site shopping experience. You will have the potential to work on a team in one of the following broader organizations:

Catalog Merchandising

The Global Merchandising organization is responsible for building and maintaining Wayfair’s e-commerce catalog of over 16 million+ products. The organization consists of multiple teams who each play a crucial role in defining and executing on best-in-class merchandising. The Global Operations Platform teams guide the management of our enormous product catalog and provide suppliers with tools to continually expand our product assortment.The Merch teams drive product discovery, consideration and purchase on all of our stores and marketing channels by ensuring customers have complete, accurate and relevant product information, and removing friction for suppliers to provide it. The Data Integrations & Analytics teams leverage Big Data to optimize internal merchandising processes. Together, these teams deliver on key merchandising goals. 

Category Management

The Category Management team drives strategy for Wayfair’s largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross-functional partners to execute our strategic vision. In a role on the Category Management team, you will be expected to define overarching goals and strategy within your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers.

Supplier Relationship Management At Scale (SRM@Scale)

SRM@Scale utilizes a tech-enabled, scalable model to provide best-in-class support to suppliers as they manage their business on Wayfair. This highly efficient and entrepreneurial team is directly responsible for driving the success and growth of the global supplier portfolio of $2b+; engaging in opportunistic outbound to our supplier base, and delivering innovative solutions to solve growing supplier bases’ most pressing challenges. In doing so, SRM@Sscale enables better business outcomes across a large, global supplier portfolio, representing +$2 bil