Relocation Project Manager/Planner

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Summary

The Relocation Project Manager/Planner serves as both the planning representative between Corporate Real Estate & Workplace Services (CREWS) and business units, and the execution lead for workplace moves, reconfigurations, and small projects. This role manages the complete project lifecycle from initial client consultation and planning through final execution and closeout. The Relocation Project Manager/Planner partners cross-functionally with Facilities, IT, AV, Security, vendors, and business stakeholders to deliver space solutions that meet business needs while optimizing workplace efficiency and ensuring compliance with organizational standards.

Essential Duties and Responsibilities

Planning & Client Partnership

• Serve as primary planning liaison between CREWS and business stakeholders

• Build and maintain strong client relationships, proactively assisting in achieving business objectives

• Understand client business needs and verify project requirements

• Validate work orders and project requests with Real Estate Advisory and CREWS teams

• Coordinate all requests with OP/WPS to confirm workplace alignment

Project Management & Scope Development

• Collaborate with requestors and Function Strategic Business Partners to define project scope

• Utilize established funding processes (PSW) to secure funding approvals

• Establish project timelines, meetings and milestones including project stakeholder/SME meetings

• Source and secure all vendors, POCs, and additional resources

• Manage all plan and budget approvals

• Create comprehensive project packets for implementation including SOW, before and after plans, move lists, etc.

• Ensure compliance with corporate standards and local building codes

Workplace Planning & Space Management

• Manage and track customer workplace requests including:

  • Conference room setups

  • Special workspace configurations

  • Decommissioning (decoms)

  • Moves, furniture swaps, and reconfigurations

  • Executive support and special requests

• Support migration planning and workplace change initiatives:

  • Room function changes

  • Workstation conversions

  • Capacity changes (supply/demand)

• Review and validate detailed programming requests

• Complete test fits and special requests within team allocations

• Develop final scope of work and executable documentation (working drawings)

• Support room and workstation planning, including signage and workplace standards

Project Implementation & Execution

• Implement all moves, reconfigurations, and small workplace projects

• Verify project scope, details, furniture pull lists, and timelines prior to implementation

• Manage project scheduling including:

  • Project packet receipt and stakeholder meetings

  • Work hour restrictions identification and security notifications

  • Proper work request submissions (safety authorizations, etc.)

  • Onsite crew management scheduling including vendors, IT, AV, Housekeeping, etc.

  • Collaboration with warehouse team on furniture pulls and RTS

• Execute move list surveys to validate information accuracy

• Coordinate site dispositions and manage full RFP process for moves and decoms

Project Tracking & Communication

• Track move and project progression from initiation through completion

• Provide project updates with photos in project Slack channel

• Establish and conduct Day 1 follow up

• Coordinate any modifications during execution

• Mark up as-built redlines and submit to CAD team upon project completion

• Attend all project calls including USAA, JLL, or other 3rd party hosted calls

• Provide onsite supervision of all moves, projects, or work orders

Building Operation