STAFF ASSISTANT - 64086339

Requisition No: 841544 

Agency: Department of Health

Working Title: STAFF ASSISTANT - 64086339

 Pay Plan: Career Service

Position Number: 64086339 

Salary:  $33,760.00 annually 

Posting Closing Date: 12/01/2024 

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This is an open competitive advertisement.

PLEASE NOTE: Completion of candidate work history on the State of Florida Employment Application is required in order to be considered. Submission of a resume cannot be accepted in lieu of the completed work history but can be included with your application.

 

 Your Specific Responsibilities:

This is a paraprofessional providing basic social services to individuals and/or families in need. A responsible, independent position accounting for registering demographic and financial information for individual patients seen at the Florida Department of Health in Bay County. The incumbent in this position is responsible for the integrity and confidentiality of data sets under his/her control. Incumbent may have access to records containing social security numbers in the performance of job duties.

 

Receives clients in a friendly, helpful and professional manner. He/she is responsible for registering and updating demographic information on clients coming into the Florida Department of Health in Bay County for medical and immunization services as well as scheduling and checking clients in for their appointments.  Information is input into the computer by use of the Florida Department of Health System "Health Management System" (HMS). Also responsible for registering clients, updating demographics and immunization history using the statewide immunization registry "Florida SHOTS and crosstraining.

 

            Generates appropriate supporting documents for clients medical chart I immunization record and uses "Florida Medicaid Management Information System (FLMMIS) to determine client's Medicaid eligibility and ensures that Medicaid, Medicare, and third party insurance information is obtained and entered into HMS for billing of services.

 

              Prepares client's medical chart for the next day's appointments by generating check-in sheet and verifying all needed supporting documentation is in HMS. Maintains and updates client files. Assists clients in completing forms for services and benefits. Participates in training.  Provides materials to individuals and/or families about nutrition, infant development, and parenting skills.

 

            Maintains immunization records by creating, notating changes, and filing as applicable.  Ensures immunizations are received in a timely manner. Assists individuals and I or families in learning how to access community services. Collects general household data in order to assist household members. Coordinates necessary transportation for families.

 

 An       Answers incoming calls and questions regarding immunization records and fee amounts. This position's duties include processing medical records and immunization record requests.  Serves as the front line contact and directs clients coming into the Florida Department of Health in Bay County who are in need of information regarding other agency’s services, trainings, and general information pertaining to the Bay County Health Department.

 

Performs various other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

Excellent customer service and communication skills.  Must have receptionist/telephone/computer scheduling experience. Must have experience using office equipment (multi-line phone system, copier, facsimile, computer, etc.), Microsoft Office Word and Excel.

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: