Senior Software Engineering Manager: Business Platform Group

<p><strong>Senior Engineering Manager: Business Platform Group</strong></p> <p>Dublin, Ireland</p> <p>Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love </p> <p><strong>Are you bready* for a change?</strong></p> <p>Toast is scaling rapidly and with that growth comes an exciting new opportunity to join the management team for our growing Commerce organization in Dublin. </p> <p>We are looking for a <strong>Senior Engineering Manager</strong> to lead our <strong>Business Platform Group</strong> teams in Dublin and to play a critical role in shaping the future of banking and billing services as well as customer contact management and communications in the Toast platform. You will be responsible for nurturing and growing the skills of your teams over time and for finding creative ways to help your teams become more efficient as well as growing leadership in your teams by managing current leaders. </p> <p>The ideal candidate will have the ability and drive to lead and make an impact, not only on their own but by enabling those around them to succeed. They will also be interested in technical work and have enough experience and judgment to ensure that engineers are moving in the right direction. They will be capable of connecting their teams’ work to Toast’s broader mission. On any given day, you might be reviewing design documents and PRs, coordinating discussions between teams, collaborating on roadmaps with architectural and product stakeholders, and conducting 1:1s with team members. This is a high visibility role with an opportunity to make a real impact at a fast-paced and dynamic organization with phenomenal growth.</p> <p>The Toast platform processes tens of millions of requests per day, and this number grows constantly as we add new restaurants. The services we develop on this team are essential for Toast’s operation and their resilience and reliability are crucial from a business and user perspective. If you want to help create something tangible that is used every day, help small businesses achieve their vision, and take on the challenge of scaling a SaaS product from millions of users to hundreds of millions of users, Toast is the place for you.</p> <p><strong>About this roll* (Responsibilities)</strong></p> <ul> <li>Drive delivery of business outcomes across multiple teams, including planning and execution</li> <li>Collaborate closely with PM and UX to get actionable, valuable work defined for the team</li> <li>Keep product quality high in collaboration with QA</li> <li>Ensure end-to-end delivery of software, including team ownership of monitoring and</li> <li>Production issue remediation</li> <li>Coach individuals in professional and technical development</li> <li>Drive leadership across multiple teams and have experience managing other managers</li> </ul> <p><strong>Do you have the right ingredients? (Experience)</strong></p> <ul> <li>At least 5 years experience in leading and mentoring a successful team for both delivery and resource management.</li> <li>Experience writing, delivering, and operating software in a SaaS environment</li> <li>A strong sense of empathy for customers, partners and teammates</li> <li>A desire to build a diverse team that wins together and prioritizes customer and partner success</li> </ul> <p><strong>What we use to make our dish: (Our Tech Stack)</strong></p> <ul> <li>A core of Java &amp; Kotlin based backend services.</li> <li>React SPAs leveraging Tailwind, GraphQL and Storybook.</li> <li>Android app built in Java &amp; Kotlin running in the restaurant.</li> <li>PostgresQL and Dynamodb as core persistence.</li> <li>Pulsar, Camel and RabbitMQ for message-based integrations.</li> <li>And many more technologies that help us build a top class platform.</li> </ul> <p><strong>Our Spread* of Total Rewards</strong></p> <p>We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at <a href="https://careers.toasttab.com/toast-benefits" target="_blank">https://careers.toasttab.com/toast-benefits</a>.</p> <p>*Bread puns encouraged but not required</p> <p><br/><br/></p><p> </p> <p><strong>We are Toasters</strong></p> <p>Diversity, Equity, and Inclusion is Baked into our Recipe for Success.</p> <p>At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.</p> <p>The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.</p> <p>Baking inclu