Deputy General Manager

Responsibilities

The Deputy General Manager is responsible for providing strategic leadership for the company by working with the Director, General Manager and other management to establish long-range goals, strategies, plans, and policies. The Deputy General Manager will provide overall direction, leadership and oversight to the management team and workforce within the business, with a goal of generating maximum profitability and customer satisfaction. The Deputy General Manager is responsible for the successful execution of programs, formulating and implementing winning strategies, balancing risk and maximizing the strength of the combined functional staffs.

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• In conjunction with the Director, General Manager, develop and execute Annual Operating Plans and long-term strategic business plans, which fulfill the growth and financial return objectives of the company.
• Support the business mission and vision of “One Triumph” by modeling desired behaviors, communicating and reinforcing key messages through daily activities and interactions.
• Ensure that on time delivery and quality of products is consistent with customer requirements thus driving positive customer relationships.
• Develop and build an effective management team emphasizing teamwork.
• Ensure the integrity of the Site Quality Management System is maintained and followed by all employees, maintaining all necessary site qualifications and certifications.
• Provide direction and oversight to department heads and value stream managers assuring new programs and projects support present and future business objectives.
• Follow Leader Standard Work to provide consistent and clear communication through active engagement in Tier III meetings, program and operational reviews, and All Employee Meetings.

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• In alignment with Triumph Policy Deployment strategic initiatives, develop and implement annual Targets-to-Improve that support continued site maturity and capability.
• Ensure the efficient use of resources by implementing and continuing to mature Sales, Inventory, and Operations Planning (SIOP) processes.
• Utilize the Triumph Operating System toolset to drive continuous improvement and cost improvement at the site. 
• Develop and maintain a Safety focused culture adhering to all Triumph policies and external laws and regulations regarding a safe workplace environment. 
• Serve as the face to external and internal customers including but not limited to company stakeholders, customers, suppliers, regulatory agencies, community members and state/local authorities.
• Support/focus on engaging the workforce, participating in training plan development, promoting positive employee relations, ensuring fair problem-solving processes and support performance management processes.

Qualifications

• This position is onsite and located at our Shelbyville, Indiana facility.
• Bachelor’s degree in business, engineering, operations or other related degree or extensive relatable experience is required. Master’s Degree or MBA a plus.
• Minimum of 10 years’ progressive program management and/or operations leadership experience is required. Experience in job shop nonstandard flexible production is preferred.
• Travel as much as 10% to customers, suppliers, other Triumph businesses as required.