Clinical Laboratory Associate 1, Offsite Laboratory Service Center - Day Shift

Job Description

Be a part of a world-class academic healthcare system, Ingalls Memorial Hospital, as a Clinical Lab Associate (Phlebotomist) in the Tinley Park Laboratory department. Here, you will work in partnership with other laboratory team members and departments, patient care services, and other hospital departments. The person in this role is required to perform at least phlebotomy, order entry, central processing, EKG’s, performing laboratory testing, and assist with DOT’s and BAT’s as needed.  When full competency at level 1 has been achieved, the person may be elevated to CLA level 2.  The Lab Services Center are available for urgent or standard result times. We can analyze specimens at the cellular, chemical, endocrinological or immunologic levels. Through numerous lab specialties and processes, we offer an expansive array of tests performed by experienced laboratory professionals to provide insights on your health.  This department is the Tinley Park Laboratory. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

 

Under the leadership of the Director and Manager of Laboratory Services and FCC Laboratory Supervisors, performs assigned supportive work in the delivery of patient care, involving multiple office, clerical and technical duties. Interacting, intervening, and problem solving to ensure exceptional customer service by greeting patients, responding to telephone inquiries, phones/faxes and distribution of test results. Processes human specimens for delivery to laboratory for testing. Performs limited number of technical procedures, for which training and competency is demonstrated. Performs blood specimen collection within compliance of Federal Regulatory Guidelines. Performs application/removal of non-invasive cardio-respiratory monitors and obtain EKG’s. Demonstrates necessary skills and knowledge through competencies for specific skills; all appropriate to the age of patients served as delineated by competency tools. Performs other duties as assigned.

 

Knows, follows, and actively supports the philosophy, mission, core values, and vision of UCM Ingalls Family Care Centers (FCCs). Adheres to all policies, procedures and standards of care. Participates in education and training new employees. Accountable to maintain and promote trust, recognition, and respect for the laboratory and FCCs. Demonstrates personal and professional responsibility; participates in quality improvement activities; and demonstrates excellent customer service. Observes and adheres to all corporate compliance requirements and communicates issues as they arise to the appropriate parties as identified in the corporate compliance plan. Works in partnership with other laboratory team members, patient care services, and other FCC departments.

 

CLA 1 role is entry level. The person in this role is required to perform both of the CLA workstations: draw room and workbench in the laboratory. CLA 2 is required to achieve CLA 1 duties, and assume additional responsibilities, including acting as Lead CLA.

 

Essential Job Functions 

• Performs physician ordered venipuncture for blood specimen collection from patients following the policies and procedures of the Department of Laboratory Services

• Performs electrocardiogram (EKG) tests on pediatric and adult patients as ordered; transmits and completes test in compliance with the Department of Cardiology policies and procedures

• Processes and prepares specimens for proper delivery to UCM Ingalls Memorial Hospital

• Organizes specimens according to temperature requirement (ambient, refrigerated, or frozen) and sends tracking list with all specimens forwarded to UCM Ingalls Memorial Hospital

• Perform on site testing for STAT and coagulation orders following the policies and procedures of the Department of Laboratory Services

• Performs daily maintenance and QC and analyzes QC results. Troubleshoots when QC fails and analyzer errors occur

• Other duties as assigned by Supervisor  

Required Qualifications

• High School Diploma or equivalent

• Completed accredited phlebotomy course or program if duties include phlebotomy and/or have received on the job training prior to employment

• At least 6 months of phlebotomy, laboratory, medical or clerical expereince with an emphasis on customer service within the last two years
• Familiarity with medical terminology and basic computer skills
• Interpersonal skills in dealing with patiens, families, and co-workers
• Ability to function effectively in an extended team environment
• Ability to resolve conflict effectively
• Ability to work in a fast-paced,