Senior Staff Strategy and Operations Manager

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.

If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.

As the Senior Staff Strategy and Operations Manager reporting to the SVP Operations, this individual will be responsible for driving clarity and execution across the organization on business priorities, initiatives, and programs. They will measure and monitor results and establish a process for data-driven decisions. They will need to quickly establish credibility with a large, cross-functional team and influence decisions with the Central Operations Leadership Team.

The ideal candidate will be a thorough, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust with all levels of the organization. They will have demonstrated the ability to coordinate with cross-functional leads on time/critically important operational issues spanning technical, Infrastructure, Legal, Communications, Finance, People, and other interdependent teams. This person will be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios. This person needs to be comfortable operating in ambiguity and taking ownership over shaping the role and their time.
 

What you’ll be doing:

• Drive organizational clarity and execution on business priorities, initiatives, and performance.

• Own and drive Management Operating System (MOS). Collaborate across the organization to define and measure OKRs, and improve, refine and communicate as needed.

• Aggregate Metrics and Reporting across Central Operations and use the data to drive proactive decisions to ensure the team remains on track.

• Deputize for the SVP of operations and drive decisions in collaboration with the SVP to ensure the team can deliver on challenging targets.

• Work independently on developing strategic projects to drive step changes in business performance - from outsourcing activity/process to driving step changes in productivity for both insourced and outsourced teams.

• Partner with Executive Assistant on salient items for key meetings (e.g., line up important agenda items, follow-up on action items/next steps, etc.)

• Build strong cross-functional partnerships and credibility across the organization; influence decision-making with leadership.

• Partner with relevant cross-functional teams (Engineering, TPM, People, Analytics, etc.) reporting on the health of the business, performance against goals, and the status of key initiatives at the appropriate cadence: weekly, monthly, quarterly.

• Partner with the leadership team to drive a framework for decision-making across the organization, ensuring timely discussions with relevant audiences on critical topics.

• Create a process and cadence of communication to ensure all business teams have access to relevant information.

• Be a key collaborator and/or representative in planning, strategy, and cross-functional meetings and events.

• Facilitate budgeting, perform resource planning, and standardize actionable reports for the SVP/Central Operations

• Build key documents and presentations as needed

• Prepare content for meetings with partners, internally and externally  (e.g., identify goals and talking points, provide background on attendees, etc.)

• Interface and consult regularly with internal cross-functional teams

• Provide timely and relevant strategic recommendations to Central Operation

What you must have:

• Bachelor's degree in business or engineering is preferred

• 8+ years of business strategy, management consulting, project management, operations or communications experience; Tech industry and program/project management experience

• Experience working with people of all levels, including executive and C-suite level

• Experience with building presentations in Slides and/or PowerPoint and compiling briefing materials

• Experience with shifting priorities while maintaining organization and control, and strong track record of building cross-functional rel