Children’s Emergency Services Supervisor

Location: Maine, USA,None,None

Department of Health and Human Services (DHHS)

CPS Caseworker Supervisor

Opening Date: October 22, 2024

Closing Date: November 4, 2024

Job Class Code: 5078
Grade:  27 (Supervisory Svcs)
Salary: $73,088 – $96,678.40 per year.*

*This includes a $7.50/hr. recruitment & retention stipend, an additional $1.00/hr. stipend is paid for employees possessing a related Master’s Degree. This position is also eligible for a $.35/hr. shift differential

Position Number: 02023-2725

Location and Schedule: This position can be located in our Biddeford, Portland, or Sanford office and is full time work from home. This position’s typical schedule would be five (5) days per week to include 4PM to midnight, weekend hours from 3pm-11pm, and standby (on call) hours from midnight to 8AM two to three times per week.

Core Responsibilities:

As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care assigned to your unit.  You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery.  You will research and work with staff and peers to resolve critical situations and crisis situations, including decisions to seek removal of children.  You will review and monitor cases and service delivery including family team meeting decisions and supervise subordinate staff including hiring, promotion and disciplinary actions regarding employees.

Your typical duties will include: 
1.    Planning, organizing, assigning, directing, and monitoring work activities of caseworkers and resource staff to ensure established quality service standards are maintained.
2.    Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.
3.    Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
4.    Conferring with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
5.    Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.
6.    Coordinating activities between unit and service providers in order to effectively deliver social services to agency clients.
7.    Authorizing service provision and client/caseworker expenditures.
8.    Negotiating various contracts and agreements with service providers and others in order to ensure appropriate services are provided.
9.    Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.

Minimum Qualifications:

To qualify, your background must include eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW).  

Preference will be extended to candidates possessing the following skills/experience:

1.    Recent experience in professional child welfare casework. 
2.    A thorough knowledge of and recent experience working with MACWIS/Katahdin.
3.    Four years experience as a fully-licensed social worker. 

*An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

Please submit a cover letter addressing your skills and/or prior experience in each of the three areas above.

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Agency information: 

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Departmen