Sr. Business Intelligence Analyst
SynergyAbout the role
NOTE: This role is contingent on the contract being awarded.
Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.
Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.
At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!
NOTE: This role is contingent on the contract being awarded. Position Summary: Synergy is seeking a Sr. Business Intelligence Analyst to join our growing team supporting the United States Coast Guard (USCG) at the Aviation Logistics Center’s Information Systems Division (ALC-ISD). The Sr. Business Intelligence Analyst will provide critical analytics, reporting, and business process support to enable data-driven decision-making and improve asset visibility across complex logistics and financial systems. This role bridges the gap between business and IT functions by delivering solutions aligned with DevSecOps, Agile, and cybersecurity principles. Primary Responsibilities:- Design, develop, and maintain dashboards, cubes, and reports using IBM Cognos and SAS toolsets (e.g., Framework Manager, Report Studio, Transformer, DI Studio).
- Manage and maintain historical, inventory, and financial data for asset lifecycle tracking, decision support, and supply chain management.
- Develop and implement data integration (DI) interfaces and reporting structures that support enterprise logistics, maintenance, and procurement systems.
- Utilize SAS Management Console and Base SAS for performance enhancements, data validation, and master data management.
- Elicit, analyze, and document business requirements using entity relationship diagrams, data dictionaries, process guides, and technical specifications.
- Collaborate with stakeholders to ensure alignment between user needs and system capabilities.
- Apply ITIL and Agile best practices to streamline and modernize business processes.
- Perform system and user acceptance testing and contribute to regression test planning.
- Assist in developing project documentation following the Systems Engineering Life Cycle (SELC).
- Support Change Request analysis, including estimation of level of effort (LOE) and tracking of development deliverables.
- Ensure compliance with applicable policies, including Section 508, DHS 4300A, COMDTINST directives, and the Risk Management Framework (RMF).
- Contribute to the development of system documentation supporting ATO packages and audits.
- All other duties as assigned by management.
- Demonstrated expertise in IBM C
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