Senior Manager, SoFi Bank - Payment Services

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Team: 

SoFi is seeking an experienced and motivated Senior Manager to lead our Bank - Payment Services team within the SoFi Bank Platform Organization. The Senior Manager will be responsible for overseeing the design, development, and maintenance of our state-of-the-art Bank platform. The team's mission is to incubate and launch a brand new product and business - Commercial Payment Service, and then subsequently scale it. This is a role of high ambiguity where the business vision is clear while the product & technical vision has yet to be baked. The role is also of high complexity requiring collaboration across multiple divisions and cross-functional stakeholders while also building out the team from scratch. You will need to drive significant aspects of the entire product lifecycle, from ideation through the building, deploying, and continual improvement and evolution. The ideal candidate is hands-on, forward-thinking, have a solid sense of ownership & drive for delivery, and is a good mentor and role model. This is an exciting opportunity to shape the future of a brand-new revenue-generating business for the company. 

The Role:

As Senior Engineering Manager, your leadership will be instrumental in setting the technical direction of the team. You will partner with engineering teams across the company to ensure that the team maximizes value to customers of the platform. Additionally, you will coordinate across the business, compliance, risk, treasury, and back office teams to drive alignment. Leveraging your experience and deep technical knowledge, you will provide leadership in evolving testing and deployment strategies. You will mentor fellow team members in promoting career development.

The ideal candidate is an experienced and innovative leader with a strong background in building and running web services. They possess excellent communication and collaboration skills, enabling them to effectively work with cross-functional teams and stakeholders to understand and prioritize needs. As a proactive problem solver with a keen analytical mindset, the candidate will drive the design, development, and maintenance of a scalable, high-performance data platform. With a proven track record of developing and leading high-performing teams, the ideal candidate is committed to fostering a culture of continuous improvement and professional growth within the SoFi Bank Organization

What you’ll do

• Develop and execute the product, technical, and engineering strategy to support the organization's existing products and also incubate and launch the new Payment services business.
• Lead the Payment Services team, fostering a culture of collaboration, innovation, and continuous improvement.
• Work closely with stakeholders across the organization, including, other bank platform teams,  compliance, risk, treasury, back office teams, and Business teams, to understand and prioritize use cases and what is required to deliver on the bold vision. 
• Oversee the design, development, and maintenance of a compliant, scalable, high-performance bank platform, incorporating a modern technology stack from across AWS. 
• Create clear and well-thought-out technical design artifacts with careful considerations of system dependencies, failure states, maintainability, testability, and ease of support
• Ensure the bank platform adheres to industry best practices for data security, privacy, compliance, and regulatory requirements.
• Develop and maintain documentation of the bank platform's architecture, processes, and procedures.
• Apply software engineering best practices (version control, continuous integration, etc) spanning the entire bank platform code base.
• Develop and implement performance metrics to monitor and improve the effectiveness and efficiency of the bank platform.
• Hire, grow, mentor, and provide guidance to the Bank Platform team members, fostering professional growth and development.
• Manage a team of engineers with a focus on supporting, a