Nextran Truck Centers

Counter Parts Sales - Quincy, IL

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

Wage: $20.00 - $22.00/hour

Wage will be based on an individual's skills, certifications, education, and years of experience.

Work Hours: Monday - Friday 7:00 am - 5:00 pm

Apply Before: July 11th, 2025

Drug Testing, Physical, and Background Check Required

The Counter Part Sales is responsible for selling parts to all customers over the counter, through the shop, or on the phone in a friendly and efficient manner.

Essential Duties:

• Provide friendly, professional, and efficient assistance to all customers—both retail and shop—in selecting the appropriate parts.
• Answer incoming calls, offering accurate price quotes and detailed product information.
• Deliver a high level of service to both internal and external customers.
• Pull and fulfill orders from existing inventory.
• Locate out-of-stock items through external sources and place emergency orders when necessary.
• Follow up on all backordered parts to ensure timely fulfillment.
• Replenish assigned inventory stock as needed.
• Support Outside Sales Representatives by processing and fulfilling their orders.
• Process payments from retail customers and obtain appropriate credit card authorizations.
• Confirm that all charge sales are signed by the customer and documented accurately.
• Ensure customers receive copies of their invoices.
• Process returns and issue credits, verifying the original invoice or reference number for accurate pricing and purchase validation.
• Conduct over-the-counter and telephone sales, generate invoices, and handle payments.
• Provide technical support and advice to customers, assisting them in parts selection.
• Recommend and promote related or additional products through phone calls, mailing, and email communication to increase sales.
• Maintain a clean, organized, and professional counter area.
• Perform other duties as assigned to support the parts department and overall operations.

Skills and Qualifications:

• High School Diploma or GED
• 1 year experience in counter parts sales.
• Valid driver's license.
• Clean driving record.
• Strong interpersonal and communication skills.
• Computer proficiency.
• Read and interpret documents, write routine reports and correspondence.
• Add, subtract, multiply, and divide in all units of measurement.
• Solve problems with a variety of variables in situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employe