Price & Value Business Operations & Strategy - Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Overview 

At CVS Health, our retail business is a critical part of our strategy – it’s where and how consumers can take care of their everyday well-being with products that help with physical, mental, social and emotional well-being. Price & Value are a key component of the customer experience. We are looking for passionate, innovative, customer-centric thinkers who are comfortable using data, technology, critical thinking skills and insights to drive business results.  

As the Manager of Price & Value Business Ops & Strategy, you will be responsible for facilitating the delivery of Price & Value Transformation initiatives, with a focus on driving capability development, strategic and implementation planning, and execution across program workstreams.  You will also assist in developing and facilitating management routines to enable action against KPIs for the business. You will report into the Lead Director and, together, will provide regular reporting and insights to senior management, highlighting successes, areas for improvement and strategic recommendations.  

In general, this role: 

• Advises the leadership team on best practices, industry standards, and organization-specific requirements for project and process management. 

• Develops relationships across the organization, fostering collaboration, transparency, and alignment throughout the project and process management lifecycle. 

• Manages all systems and tools utilized in project and process management, ensuring their effective implementation, maintenance, and optimization. 

• Designs or participates in the design of robust and scalable processes and methodologies to enhance project and process management effectiveness.  

Primary Job Duties & Responsibilities:  

Develop robust strategies.  

• Assist in development and execution of  a comprehensive short and long-term transformation strategy roadmap to meet the business objectives of the Price & Value strategy 

• Routinely engages with peers and across stakeholder groups on future processes and capabilities,  adapting plans as necessary to meet dynamically changing retail consumer environment  

• Closely monitors macro and micro trends in the retail environment to evaluate competitive landscape using internal/external data; makes adjustment recommendations to strategy and actions accordingly   

• Navigates ambiguity and change to achieve goals despite potential obstacles 

• Partners with the Price and Value teams to continually innovate the holistic price, promotion, and coupon strategy, delivering a value proposition that is compelling and accessible to customers. This includes participation in strategy development, experiementation design & execution, process improvement, capability development, executive comm