Digital Workplace Services – Consult Lead

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As the Global Digital Workplace Services (DWS) Consult Lead, you’ll be responsible for developing consult-led propositions to grow the DWS go-to-market, shaping transformational business outcomes for customers leveraging the full breadth of digital workplace technologies.

We're solving real-world problems at a massive scale — powered by creativity, precision, and a shared obsession with what’s next.

You’ll be part of the global DWS consult leadership team, responsible for driving consult-led growth across the breadth of the digital workplace technology stack, helping clients transform their employee experience, drive value from AI and delivering a true connected experience across all aspects of technology.

What You’ll Do

• Develop consult-led propositions to drive new business across key hyperscaler partners including Microsoft, AWS, Google and ServiceNow

• Work collaboratively across our business to position DWS as the front-door for AI and Agentic-powered business transformation, identifying connections into broader Kyndryl AI propositions and offerings

• Develop joint GTM initiatives with hyperscaler partners at global level, as well as within specific priority markets, positioning Kyndryl as partner of choice for Digital Workplace transformation initiatives

• Drive sales and technical enablement of Digital Workplace consult-led propositions, including managed services and cross-practice opportunities

• Provide solution leadership and thought leadership during key client engagements

• Partner with Kyndryl alliances to execute strategic GTM activities programmatically and at scale

• Contribute to the Kyndryl point of view for the Future of Work, powered by the DWS Connected Experience, and aligned with the broader Kyndryl practices

• Role model best practice use and adoption of Digital Workplace technologies including Copilot, AI and Agentic, across the Kyndryl organisation

• Lead with industry or function-specific GTM narratives to resonate better with our clients, focusing on customer problems and business outcomes rather than technology

• Own growth targets for sales and revenue associated with the DWS Consult business for Connected Experience driven by initial maturity assessment, strategy and roadmap type propositions, and drive operational management and sales/tech enablement activity to meet targets

• Support the identification of short, medium and longer term skills needed to successfully scale our DWS consult business, and develop / implement strategies to reskill, hire or develop talent

• Build brand presence and recognition as the leading partner to deliver

• Mentor and inspire a new generation of Microsoft AI Workforce experts.

Specialization in 1 or more of the following areas:​

• Connected Experience

• MS Copilots + Agents

• ServiceNow

• AI-Powered Contact Center

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Your Future at Kyndryl

We don’t hire for a role - we hire for a journey. You’ll be empowered to work remotely, flexibly, and at your best. Your success is measured by what you create, not where you work from.

Who You Are

Must-have capabilities

• 8+ years experience in technology consulting