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JOB DESCRIPTION AND POSITION REQUIREMENTS:

Housing Operations, a division of Auxiliary & Business Services (A&BS), is excited to welcome candidates for the position of Associate Director. This position supports the vision and mission of the housing operations by overseeing the operational management of multiple housing areas including the direction of staff and initiation of all related activities to ensure effective operations, efficient use of appropriate resources, and a focus on excellence in Custodial, Maintenance, Service, Safety, and Teamwork. Working with a diverse workforce, delivering a well-maintained, clean, safe, and secure living experience for students and guests; overseeing operational areas supporting at least 10 staff, and 80 technical service employees in a variety of housing options for over 7,500 students with an annual operating budget of near $27 million. We believe in the value of respect and as an incoming team member of Auxiliary and Business Services, it will be expected that all employees embody and model Penn State’s and Finance and Business’ commitment to diversity, equity, and inclusion.

The successful candidate will be responsible for the following:

• Oversee the coordination of housekeeping practices and maintenance programs. Ensure best operational practices are followed in an effective manner and in accordance with accepted housekeeping and maintenance standards. Consult with staff to propose methods for improvement. Keep abreast of current developments in higher education and campus housing. Provide support and oversight in the formulation of plans and establishment of schedules for employees during peak time periods such as Arrival, Fall Break, Semester Break, Spring Break, and Summer.

• Review, analyze, and prepare annual operating budgets. Monitor monthly operating statements to ensure fulfillment of budgetary goals and established projections. Investigate, formulate, and implement new technical, cleaning, and maintenance procedures, products and equipment allowing more cost-effective use of resources. Recommend major and minor maintenance projects and purchases.

• Lead the department’s Custodial Programs team. Areas of campus-wide impact include: Training Development & Coordination, Floor Care Certification Programs, Cleaning Products, Tools, & Equipment Specifications, Standard Operating Procedures related to Custodial Tasks, Overall Inventory Control P