Senior Director, Transaction Management Lead, Americas (AMER)

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for a Senior Director, Transaction Management Lead, Americas (AMER)

Location: On-site / hybrid in Mountain Time / Pacific Time locations (preferred locations: San Jose, Los Angeles, Seattle, Austin, Dallas, Denver, San Diego, Irvine, San Francisco, Sacramento, and/or Portland, OR).

We are seeking a Senior Director, Transaction Management Lead to join JLL and lead a team responsible for executing a large volume and variety of real estate transactions that create enterprise value for one of JLL’s largest technology clients.

The Senior Director, Transaction Management Lead will be a player / coach, responsible for both leading a distributed team and quarterbacking transactions to ensure a high level of client satisfaction.  This individual will also ensure consistency in processes, systems, and reporting. This position will report to the Regional Account Director and will have direct reports to support the function. The position is on-site, and some travel will be required to support site selection activities, face-to-face negotiations and client / team interactions on a periodic basis.

What this job involves

About the role

You will lead a high performing, multi-disciplinary team to deliver Transaction Management solutions to one of JLL’s largest global technology clients.

Overseeing a portfolio across the AMER region, this position calls for a highly energetic leader with excellent communication, portfolio management and client relationship management skills.  Comfortable in working towards achieving performance targets, you will be responsible to deliver a range of real estate and workplace solutions to a client seeking both the consistency and innovation that come from a closely integrated partnership with JLL.

The role will serve as the single point of client contact for all real estate transaction activity and deliverables in the AMER region, in collaboration with regional leads for both Lease Administration and Project Management.

Critical responsibilities include (but not limited to):

Transaction Program Management

• Direct oversight for Transaction Managers and Analysts within region – consisting of regular touch points, guidance and support including participation in Work-in-Progress and Strategy & Planning Meetings to ensure consistency, quality and completeness of deliverables
• Independently manage and execute complex, large, and mid-size transactions with high level of proficiency and knowledge, delivering measurable value by negotiating favorable economic and flexible lease terms for the client
• Collect client requirements, obtain market data, review market reports, retain real estate broker partners nationally, oversee site selection and site evaluation, create requests for proposals (RFP's), negotiate letters of intent, leases, purchase and sale agreements, and prepare approval packages for client's senior management
• Develop occupancy cost savings strategies, develop and evaluate alternative occupancy solutions and financial structures and refine existing transaction processes and procedures
• Proactively manage, identify and present to client unforeseen transaction opportunities
• Perform quality control in terms of consistency in transaction processes, procedures and protocols, as well as consistency in delivery of the transaction management function
• Review commission invoices for accuracy and progress on payment; review Dealio for accuracy and assure it is updated regularly
• Monitor transaction volume and overall team bandwidth to ensure balanced distr