PAAS Technical Manager - Education
VeriskAbout the role
As the PAAS Technical Manager – Education, you will serve as a subject matter expert in premium audit, leveraging your deep understanding of property and casualty industry trends to deliver high-impact products and services to PAAS subscribers. This includes providing expert technical consultation, developing and managing educational resources, and leading client training initiatives to support premium auditors and underwriters.
This role combines your deep technical knowledge, teaching skills, and passion for continuous improvement in a collaborative, client-focused environment. If you enjoy transforming complex concepts into practical insights that help others excel, this is an opportunity to make a lasting impact on insurance education and practice.
About the Day to Day Responsibilities of the Role
Content Creation & Maintenance
Writes, publishes, and maintains PAASbase content including class guides, education bulletins, industry guides, FAQs, and training manuals
Creates, manages, and maintains content updates for all PAAS provided educational materials and resources
Client Training & Education
Develops, promotes, and oversees live PAAS training programs – including virtual training, webinars, and in-person seminars and industry meetings – while managing scheduling and delivery across formats
Delivers both prepared materials and original training content at client locations, industry conferences (e.g. Verisk Insurance Conference, Auditor Associations), serving as a subject matter expert
Customer Service
Answers technical consultative questions from premium auditors and underwriters pertaining to rules and classifications for workers’ compensation, general liability, commercial automobile, and businessowners lines of business
Chairs up to two industry panels
About You and How You Can Excel in this Role
Bachelor’s Degree – preferably in Accounting or another Business study; or equivalent insurance experience
10 years of experience in premium audit or underwriting - field or management
Insurance designation – at least the APA designation is desired
Demonstrated experience in training individuals and the development and management of training materials and resources
Applies expert level understanding of the principles for classification and rule application for workers’ compensation, general liability, commercial automobile, and businessowners lines of business
Applies critical thinking and inquisitiveness to provide recommendations or ask follow-up questions on complex technical consultative questions from premium auditors and underwriters
Practices active listening to understand the needs and questions asked by clients
Communicates clearly, both in writing and verbally, to convey complex ideas effectively
Demonstrates reading comprehension to interpret technical industry white papers and client inquiries
Maintains organization and attention to detail to manage a wide variety of content updates
Manages time effectively to prioritize tasks and meet deadlines
Works independently and collaborates effectively in a team environment
Utilizes Microsoft Office Suite (Word, PowerPoint, OneNote, Teams) and GoTo Meetings for effective communication and collaboration
Leads meetings with a prepared agenda to ensure focus and productivity
Engages in public speaking to convey information clearly and effectively
Travels to industry conferences with the ability to stay on location for up to one week at a time
The essential functions have been provided as examples of the type of work performed by PAAS Technical Manager – Education assigned to this job classification. Verisk reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified PAAS Technical Manager – Education can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.
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For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coachi
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