North America Revenue Operations Analyst

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North America Revenue Operations Analyst

  

Job Description

   

The SUSE Global Revenue Operations team is hiring for an analyst to support North America Revenue Operations. This role involves serving as a crucial business partner to Regional Sales Leaders, guiding the strategic development and implementation of initiatives across all operational pillars: Territory & Account Planning, Pipeline Optimization, Opportunity Management, Sales Forecasting, Commission and Crediting, and Data & Analysis. The successful candidate will collaborate closely with regional sales and cross-functional leadership teams, providing essential business insights to facilitate effective business management.

The NA Revenue Operations analyst is required to possess prior experience operating within a SaaS environment, demonstrating a comprehensive understanding of SaaS metrics, subscription-based revenue models, and the operational discipline necessary for driving sales growth and performance.

Primary Job Responsibilities

• Act as a business partner and advisor to key stakeholders concerning all matters related to Revenue Operations.

• Manage the end-to-end rhythm of business cadence, including forecasting, pipeline reviews, and business reviews.

• Provide support to Sales leadership on pipeline performance, forecast accuracy, opportunity management, and key performance indicators (KPIs).

• Collaborate closely with FP&A on the annual planning process and lead territory management and quota setting.

• Maintain strong cross-functional partnerships with Sales, Marketing, Finance, and other departments to foster alignment and streamline sales processes.

• Proactively identify sales needs and formulate strategic solutions.

• Contribute significantly to the strategic direction and support sales in the adoption of critical sales applications (SFDC, Clari).

• Champion the strategic adoption and integration of AI-powered tools and strategies to enhance sales effectiveness and generate actionable insights.

Required Skills

• Bachelor’s degree in business, marketing, or a related field; MBA or advanced degree is a plus.

• 5+ years of professional experience involving data management and analysis, driving forecasting, planning, and analytical functions.

• 5+ years in a Cloud, SaaS & Subscription Software environment is highly desired.

• Advanced experience with SFDC, Clari, Power BI, G-Suite.

• Strategic and tactical skills with great cross-collaboration abilities.

• Experience implementing cross-organizational reports and dashboards.

• Enthusiastic, detail-oriented, results-oriented, and team-focused.

• Demonstrated solid customer service and interpersonal skills in a fast-paced environment.

• Excellent communication and presentation skills.

Job

Sales / Customer Operations

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