Global Enterprise Customer Lead

Ecolab Pharma Enterprise Solutions 

Global Enterprise Director; Enterprise Solutions Customer Lead

The Ecolab Pharma Enterprise Solutions (PES) group develops and executes the strategy and joint value proposition across Ecolab’s global Pharma market solutions (Pharma & Personal Care, Bioprocessing, Purification Technologies, Water Solutions, Pest Elimination, and Facilities Management Solutions) to drive customer expansion and profitable growth, while elevating our position as the most vital and comprehensive partner to the Pharma and broader Life Sciences market. 

The Global Enterprise Director is an integral member of the Pharma Enterprise Solutions team, responsible for leading global sales growth and customer expansion (“high, wide, and deep”) in a comprehensive manner across Ecolab’s global Pharma market solutions – ensuring thorough collaboration, communication, and creativity with the broader teams. 

In addition, this role will have unique responsibility as a Ecolab Enterprise Solutions (EES) Customer Lead with a focus on one of Ecolab’s premier global enterprise customers. 

This individual will significantly contribute to the development and execution of commercial strategies to retain, grow, and gain business throughout key Pharma Enterprise accounts to effectively  

• Develop the Joint Value Proposition and Strategy for growth and expansion, and formulate and execute the Enterprise Sales Plan (ESP) to drive sustainable business growth 

• Be the “One Ecolab” expert among our Pharma solutions and ultimate single point-of-contact at the highest level, with keen ability to uncover customer needs; own the customer C-suite relationship strategy, ensuring a comprehensive and strategic approach to fostering strong connections at the executive level 

• Provide interconnection among our internal, cross-divisional teams to introduce and provide our broad range of innovative solutions  

• Execute the sales and management strategy to retain, grow, and gain revenue and business profitability – while proving a broader eROI and Total Value Delivered with each customer   

• Enhance brand awareness and reputation within the account through strategic initiatives and relationship-building efforts 

• Devise a long-term talent strategy and determine optimal staffing levels to ensure continuous support and relationship continuity 

This role reports to the Vice President, Enterprise Corporate Accounts. Together, they partner to strategically plan and execute key growth initiatives for our customers with ownership of Joint Value