Associate, Client Finance Operations, Client Services

POSITION SUMMARY:

Analyze and prepare qualitative and quantitative reports that support senior management in monitoring and optimizing performance of large global agency relationships in pharmaceutical sector, build internal cross-agency connections with finance and operation team members.

ESSENTIAL FUNCTIONS:

• Determine client deadlines and reporting requirements. Lead internal processes to ensure on time, accurate delivery against deadlines.
• Set up questionnaires and templates designed to gather the data; work with teams around the world to collect the data. Consolidate data centrally into a single file for analysis.
• The types of data to be collected and processed are qualitative and quantitative financial and operational data, and will include:
  • Financial and KPI data from scopes of work (project budgets, hours, fees, assets, expenses)
  • Rate cards from Agencies and Finance teams
  • Product and brand lists from Clients and Agencies
  • Process summaries from Agencies
  • Performance review data from Agencies
  • Market research reports or publications
• Examine, evaluate, and clean the data before analysis—this requires high attention to detail and deep knowledge of pharmaceutical industry terminology (for example: brand names, molecular names, indications), along with knowledge of marketing terminology.
• Maintain onboarding resources across large global agency relationships in pharmaceutical sector, ensuring IPG agency networks have access and are alerted to any updates or changes.
• Analyze the data; summarize the findings in reports and dashboards (formats include Excel and PowerPoint); present results to key senior executives. Examples of the types of reports required are:
  • Financial report summary of fees, hours, and expenses by product, by country, by company.
  • Activity Reports: Quantity and type of marketing assets produced per country / per brand.
  • Savings Reports: Efficiencies delivered on each scope and across entire global relationship, including unplanned or unbilled work.
  • KPI Reports: number of projects delivered within budget, on time. Average number of rounds of review per project.
  • Performance: Summary of agency performance evaluations
  • Ad-hoc reporting: specific projects and topics such as supplier diversity
• Set up, organize, and maintain key databases to manage all the different types of data that are collected and reported.

EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree and 3-5 years total work experience.
• Minimum 2-3 years of healthcare strategy consulting or healthcare marketing agency experience in account management, new business, or operations.
• Ability to collate and synthesize input from large variety of internal & external sources (over 40 business units across 25 countries)
• Strategic curiosity, ability to draw conclusions from data and present recommendations to senior management.
• Strong data analysis and data presentation skills; detail oriented.
• Advanced to expert skill level in Microsoft Office Excel and PowerPoint.
• Pharmaceutical industry, healthcare marketing, life sciences or biology experience; familiarity with medical terminology (therapy areas and indications).
• Flexibility to engage with global colleagues—working with teams located in multiple time zones (Americas, Europe, Asia)
• Comfort working in fast-paced, deadline-driven environment and prioritizing rapid, timely responses to client requests.

NYC SALARY RANGE: 

The salary range for this position is $85,000 to $95,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

BENEFITS OF JOINING IPG:

One of our primary goals is to support the health and well-being of you and your family. Our compensation plan includes the following benefits, in addition to many others:

• Healthcare Options
  • Medical
  • Dental
  • Vision
  • Prescription
• Dependent and Health Care Flexible Spending Accounts
• 401(k) savings plan with company match
• Flexible based Paid Time Off
• Employee Assistance Program
• Legal Assistance Plan
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Exclusive discounts on cell phones, gyms, and everyday purchases

IPG is an equal opportunity