Senior Telecommunication Engineer

Job Description:

LS Technologies is seeking a highly motivated, energetic, results-oriented consultant to fill Implementation/Engineering leadership role(s) for our Federal Aviation Administration customer. The applicant will have experience with developing and managing communications plans, products, and programs for internal and external stakeholders. Implementation Lead will provide technical and program office support to the Federal Aviation Administration (FAA).

Primary responsibilities for this position include:

• Provide transition and implementation planning, coordination and tracking support to the program office and technical operations.
• Support activities include coordination and communication of Corporate Work Plan (CWP) and Operational Risk Management (ORM) activities.
• Provide coordination and communications support across multiple organizations including the Program Office(s) (PO), Engineering Services, and vendor(s) for site surveys, site engineering, site preparation, vendor installation, Local Exchange Carrier (LEC) access installation, Site Acceptance (SIA), Service Acceptance (SA), service cutovers, and service disconnects.
• Support strategic planning activities including transition of legacy FAA Owned systems and services.
• Provide support for Service Flow diagram and Automated Line Frequency (ALF) to support transition.
• Hosting project calls, touchpoints, solution reviews, user story demos, etc.
• Establish and manage communication processes and procedures for internal and external communications.
• Plans and executes outreach campaigns to enhance understanding of FAA initiatives, programs, policy, activities, and interactions with both internal and external stakeholders. Includes special events, workshops, and seminars
• Prepares talking points, written remarks, statements, briefings, presentations, and other forms of written communications for use by FAA leadership in support of cybersecurity engagements, activities, and events.
• Responsible for execution, management and tracking of Implementation activities while minimizing operational impact to the FAA with a strong understanding of FAA operational procedures
• Participating in site surveys and managing installation activities to meet schedule milestones
• Make recommendations to FAA leadership on communication activities designed to address communications-related issues. Analyzes information and communication needs of internal and external customers and provides advice to achieve successful program information and communication goals
• Evaluates the overall effectiveness and efficiency of the communications strategies being used and advises FAA leadership on recommended actions to address issues and enhance effectiveness of communications/outreach programs
• Quickly understanding current business processes, then determining and implementing process improvements that align with system development
• Understanding the system architecture to provide the best solution(s) for complex challenges
• Documenting lessons learned
• Capturing and calculating business benefits, both quantitative and qualitative
• Maintaining certain source documentation such as mapping documents and complex spreadsheets
• Review customer premise equipment (CPE), telecom access, and routing designs and services solutions
• Evaluate system interfaces and accuracy of designs to satisfy service requirements
• The focus will be on answering incoming phone calls and recording relevant information in RMLS. Work will be performed onsite at one of the 2 FAA OCC facilities.

Qualifications:

• Bachelor's degree in STEM field (Engineering, Math, or Science) are required. (Years of job-related experience may be used as a waiver for degree)
• 10 Years relevant work experience managing communication channels for multiple technical teams and demonstrated experience organizing and leading complex engagements requiring discipline, organizational skill, and capability to communication effectively.
• Effective communicator in both written and verbal forms with ability to influence external stakeholders
• Ability to develop communication products and materials using traditional software applications (e.g., MS Office Suite, Adobe, etc.)
• Ability to apply sound business princ