Manager, Commercial Education – Curriculum Design & Strategy

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Cincinnati, Ohio, United States of America

Job Description:

Johnson & Johnson is recruiting for a Manager, Commercial Education – Curriculum Design & Strategy to join our MedTech Surgery business located at our Cincinnati, OH site.

#Li-Hybrid

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting!

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Overview:

Individual contributor who is a developing subject matter expert, who works independently with minimal direction. Implements data-driven and streamlined sales training programs, new hire orientations, and educational content for selling functions that focus on accelerating sales growth by building employee expertise and providing positive, engaging customer experiences. Remains abreast on training practices, innovative new content delivery methods and maintains an in-depth knowledge of company products, services and policies, and ensures Sales Training objectives align with company vision and customer needs.

Responsibilities:

• Implements methods for assessing and identifying Sales Training program needs by using department performance reports, analyzing customer feedback and analytics data, benchmarking standard processes, and applying key metrics to measure effectiveness.
• Applies in-depth knowledge of various selling functions, their specific responsibilities and crucial roles, to develop department-specific sales training programs that deliver relevant education.
• Acts as a top level specialist and developing subject matter authority on innovative sales enablement tools, sales cycle management, and strategic sales plans and provides actionable insights from customer feedback and sales reporting data to inform training curriculum.
• Coaches sales consultants across the organization's selling portfolio to build sales proficiencies that emphasize technical training, clinical selling, sales cycle operations, strategic account management, and enterprise and market effectiveness
• Facilitates quality assessments of training programs and drives strategic plans to address knowledge gaps and ensure achievement of functional and organizational standards.
• Confers with sales area leaders and internal partners to share new strategic sales concepts and innovations in sales enablement platforms and customer relationship management systems that are crucial to sales performance.
• Coaches and trains junior colleagues in techniques, processes, and responsibilities.
• Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Qualifications: Required

• 6-8 years of relevant experience - required
• Minimum of a BA required with advanced degree or equivalent in applicable field preferred
• 2 year