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The University of Nevada, Las Vegas invites applications for Associate Instructional Technology Support Specialist, Information Technology [R0150159].

This position is based in Las Vegas, Nevada, and requires regular onsite presence. Candidates must be located within a commutable distance.

ROLE of the POSITION

The Associate Instructional Technology Support Specialist is responsible for the successful integration, design, delivery, support, administration, and marketing of instructional technologies used by faculty and students in face-to-face, hybrid, and fully online learning environments at UNLV. The Associate Instructional Technology Support Specialist is responsible for current and future instructional technologies that support teaching and learning in active learning environments. Specifically, this position is primarily responsible for supporting instructional technologies such as lecture capture and instructional video systems, web conferencing systems, gamification systems, virtual reality learning technologies, and other instructional technologies as identified. The work is primarily done through teaching faculty, providing support, writing documentation, and administering enterprise systems. Outstanding customer support is a critical expectation for this position.

The Specialist will collaborate with OIT's help desk to provide the training necessary to facilitate first-level support for the technologies. The Specialist will provide second-level support when support requests are more complex or require more expertise and time to provide an appropriate resolution. The Specialist will deliver training to faculty interested in using these technologies in individual, small, and large group settings. In addition, this position is responsible for creating fully accessible instructional documents  and materials for faculty self-support.  The Specialist will also establish and maintain working relationships with other units on campus, including the Office of Onl