Software Quality Engineering PMTS

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Principal Engineer helps to build the technological vision, drives technology strategy and influences business partners and technology leaders on strategic direction in general. They work with engineering leaders and other software Principal Engineers on the definition and delivery of highly scalable and secure SaaS solutions. This position does not only require excellent technical skills, but outstanding analytical, leadership and influencing skills paired with great business insight. It is a multi-functional leadership role that requires alignment building and communication with all engineering organizations

As a member on the Salesforce Engineering Team in the Quality Organization, you will use agile methodologies to plan, coordinate, and lead customer engagements that result in automated tests and input to product teams. As a critical thinker with a natural curiosity to learn our customers’ business, you will use your analytical skills to extract user scenarios from conversations and data and then translate your findings into automate-able test plans which either you or a member of the team will automate. A successful team member should have a strong quality mindset and will ensure our customers receive high quality deliverables. You will be responsible for constantly finding opportunities to share information and collaborate with others for the benefit of our customers, partners, and each other.

Responsibilities:

• Accountable for defining and driving software architecture and enterprise capabilities (scalability, fault tolerance, extensibility, maintainability, etc.)
• Design sophisticated software systems for high-end solutions independently
• Determines overall architectural principles, frameworks, and standards
• Works in a consultative fashion with other organizations such as security and operations
• Provide leadership to engineers, QE and product partners
• Drives research, case studies, and prototypes on groundbreaking technologies and how they can be demonstrated
• Leads all aspects of software architecture within the scope of assigned systems
• Analyzes and provides feedback on product strategy
• Works with other Principal Engineers, principal architects, and CTOs to craft the architectural vision and roadmap for the organization.
• Drives long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events
• Actively communicates, encourages and motivates all levels of staff
• Provides (informal) mentor to team members to support their understanding of the architecture and aid in their technical development.Independently designs and delivers automaton and automation framework for Mobile and Desktop products with a quality mindset
• Provides oversight through code and design reviews for features delivered by other developers within their scrum team
• Master the Salesforce development process, culture and code base, in order to improve it
• Analysis and Design: Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, complex scenarios, high impact projects, usability, and accessibility
• Master clouds requirements (e.g. underlying tech stack, business usage, implementation)
• Create end-to-end, cross cloud-impacting, integration automation (API and UI) with complex orgs
• Interface with customers to understand real life usage, build test cases
• Execute Testing with complex org setup, varied data shapes
• Organize and drive cross product testing while advocating for customer enhancements
• Monitor product and/or feature-level quality health metrics (testability, test hea