Senior Analyst, Clinical Operations(Population Health Consultant)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Role Description:

At Oak Street, the Nursing and Clinical Transformation function is a key enabler of our clinical care model and is focused on ensuring nursing, clinical support, and care management teams deliver high-quality and cost-effective care.

Being a Sr. Analyst at Oak Street Health requires high levels of flexibility, energy, attention to detail, analytical skills, and problem solving skills. You will be expected to build relationships with Oak Street Health members cross-functionally and within CO&L. The Senior Associate, Clinical Support will collaborate closely with Directors of Clinical Support and support initiative design / implementation of clinical support priorities. 
 

Core Responsibilities:

• Programmatically support high-impact care model initiatives within Nursing and Clinical Transformation, spanning care management functions (Nurse Care Management, Social Work, Community Health Work) & other Pop Health initiatives (Quality, Stars, SDOH) across OSH 

• Scope out the design and development of operational workflows to ensure cross functional input and high quality builds to enable field deployment 

• Project management of detail-oriented projects requiring partnering across internal cross-functional teams, product teams, and third party vendors. 

• Support the definition of success metrics, targets and means of tracking performance 

• Support the development of business cases around initiatives, for a range of audiences including sr leaders, and support the development of content for front line teammates

• Partner with clinical and operational field leaders, and has regular communication with senior leadership

• Other duties, as assigned. 

What are we looking for?

• Bachelor’s degree required 

• 2+ years of consulting or other applicable experience in healthcare operations / population health

• Familiarity with SQL or other analytic platforms is strongly preferred 

• Strong interpersonal skills that support effective stakeholder engagement

• Strong written communication skills; highly proficient with Microsoft PowerPoint

• Analytical and data savvy; highly proficient with Microsoft Excel

• Ability to develop business cases, ROI analysis, and financial analysis

• Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product

• Quick learner comfortable with a high level of ambiguity

• Ability to succinctly summarize and synthesize large amounts of information

• Strong accountability and discipline against timelines and deliverables

• Collaborative working style, able to work cross functionally

• Bachelor’s degree required

• US work authorization

• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

 Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.