Consulting Project Technical Manager

Why Oracle NetSuite?

At Oracle NetSuite, we believe transformation is not optional—it’s essential. For over 25 years, NetSuite has been at the forefront of cloud ERP innovation, helping more than 30,000 customers run leaner, more agile businesses on a unified, cloud-based platform.

As part of Oracle, NetSuite continues to transform how organizations operate by delivering scalable, intelligent solutions without the overhead of legacy on-premise systems. Our teams work hard, move fast, and take pride in delivering real impact for our customers—celebrating wins along the way.

About the Role

NetSuite Customer Success (CS) is seeking an experienced Consulting Lead to join our Professional Services team focused on Wholesale Distribution implementations. This role delivers ERP implementations and optimization engagements using the SuiteSuccess methodology for customers across North America.

This position sits within the NetSuite Customer Success – Delivery / Professional Services organization and is responsible for leading end-to-end NetSuite implementations, phase upgrades, module deployments, and optimization or health-check engagements that result in high-value, project-based outcomes.

As a Consulting Lead, you will operate independently with ownership for overall engagement outcomes, working closely with Project Managers and consulting teams to deliver high-quality, fit-for-purpose solutions. Soft skills and professional maturity are essential—you must be capable of navigating complex client situations and collaborating effectively across internal and external teams.

Key Responsibilities

• Lead and deliver NetSuite implementation and optimization engagements (SuiteSuccess and tailored deployments) for Products (Distribution, Retail, Manufacturing) industry customers, ensuring quality, scope adherence, and customer satisfaction.
• Gather, analyze, and validate customer business requirements and translate them into scalable NetSuite solution designs.
• Architect and configure NetSuite solutions to meet customer business objectives, including complex workflows, automations, reporting, and integrations.
• Define detailed functional requirements and collaborate with technical resources (internal teams or partners) to design, test, and deploy integrations and advanced configurations.
• Provide leadership and oversight to consultant team members, delegating work while maintaining ownership of overall solution quality and delivery outcomes.
• Establish strong, trusted-advisor relationships with customers; proactively manage expectations, scope, and risk with professionalism.
• Apply NetSuite implementation methodology, industry best practices, and internal delivery standards to ensure consistent, repeatable outcomes.
• Participate in solution scoping, effort estimation, project planning, and knowledge sharing across the Professional Services organization.
• Maintain up-to-date expertise in NetSuite capabilities, certifications, and emerging platform enhancements.

Minimum Qualifications

• 7 or more years of cumulative relevant experience to include significant ERP solution functional implementation and/or administration.
  (5–7 years of experience relevant to this position, including 2 years of consulting experience preferred.)
• Strong ERP functional consulting background with experience leading customer-facing implementations and/or leading as the customer.
• NetSuite platform experience strongly preferred; experience with competing ERP platforms will be considered.
• Consulting experience with demonstrated ability to lead workshops, manage stakeholders, and deliver executive-ready communications.
• Strong written and verbal communication skills.
• English language read/write/speak proficiency.

Preferred Qualifications

• NetSuite certifications (SuiteFoundation, ERP Consultant, SuiteCloud Developer) and/or cloud certifications (OCI or equivalent).
• Domain expertise in distribution, manufacturing, consumer goods, retail, or e-commerce. 
• Proven track record leading medium to large ERP programs with cross-functional and technical complexity.
• Experience mentoring or coaching consultants within delivery engagements.
• Ability to travel as needed.

What You’ll Get

• Opportunity to work remotely while partnering with a dynamic, collaborative NetSuite Professional Services team.
• Engagements acr