Manager, eMAR Integration

Our Company

PharMerica

Overview

The eMAR Integration Manager is responsible for overseeing the lifecycle of eMAR integrations from pilot with our pharmacy dispensing systems and collaborating with internal and external stakeholders to ensure integrations remain functional and streamlined. The role requires technical knowledge of healthcare interoperability standards, eMAR systems and long-term care pharmacy operations.  This position will support eMAR related special projects, enhancements and own the interdepartmental project management and technical support escalation of eMAR related workflow.

 

This is a remote opportunity and applicants can reside in any State within the Continental USA.

Schedule: Monday - Friday

 

Join our PharMerica team!  PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients.  We offer a non-retail pharmacy environment.  Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression! 

 

 

PERKS of this eMAR Implementation Manager Opportunity:

 

• Health, dental, vision and life insurance benefits
• Company paid STD and LTD
• Tuition Assistance
• Employee Discount Program
• 401k
• Flexible schedules
• Paid-time off
• Tuition reimbursement
• Non-retail/Closed-door environment

 

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.

 

If your passion is service excellence and top-quality care come join our team and apply today!

 

*Position will be posted for a minimum of 7 business days

Responsibilities

• Manages integration implementation/onboarding processes for any net new integrations or strategic integration enhancements requiring a rollout to live environments
• Coordinates internal development, account management, operations and external eMAR vendor as well as customer stakeholders as needed to accomplish successful rollouts
• Maintains ongoing eMAR integrations for a pilot period. Ensuring they function as designed and that designs meet both customers’ requests as well as compliance standards
• Performs pre- and post-implementation assessments to identify areas for improvement
• Creates and provide technical support documentation as a handoff from pilot period to life cycle support
• Acts as an escalation point for complex integration and systems issues for internal support structures such as account management, operations, or sales
• Maintains internal and external customer-facing documentation for eMAR integrations and processes
• Partners with eMAR Implementations and eMAR Support with vendor relationship management and roadmap
• Owns vendor scheduled or unscheduled outage notifications and communicate impact to internal escalation teams
• Collaborates with interdepartmental teams to streamline processes and improve customer outcomes related to integrations and support
• Projects manage eMAR special projects related to integration, enhancement or development

Qualifications

• Bachelor's degree or equivalent experience required
• 5+ years of experience in project management and technical support required
• Knowledge of eMAR/EHR systems like PointClickCare, QuickMAR, MatrixCare, Yardi, etc. required
• Understanding of Healthcare Interoperability standards (HL7, NCPDP) required
• Strong proficiency in core Microsoft Suite as well as a basic understanding of Microsoft Power Apps. required
• Experience in long-term care pharmacy operations preferred
• Familiarity with FrameworkLTC, QS1, AS400, ServiceNow, DocuTrack/ECM, or other commonly used pharmacy systems preferred

About our Line of Business

PharMerica is a full-service pharmacy solution providing value beyond medication.  PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations.  PharMerica is one of the nation's largest pharmacy companies.  PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades.  For more information about PharMerica, please visit www.pharmerica.com.  Follow us on Facebook, Twitter, and LinkedIn.