Jobs and Careers

Omnichannel Strategy & Execution Leader - Parts

Richardson, United Statesfull_timeVerifiedPosted 19 Jun 2026

💰 $184,000/yr($140,000/yr – $184,000/yr)

About the role

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

Job Summary:

The Omnichannel Strategy & Execution Leader - Parts is responsible for leading the strategy, development, and execution of commercial capabilities that drive revenue growth, improve customer experience, and enhance channel effectiveness across Lennox Aftermarket Products (LAP).

This role serves as a critical connector across Sales, Marketing, Digital, and Product Management – ensuring sales teams and distribution partners are equipped with the tools, insights, and programs required to succeed. The position will lead key functions including eCommerce, reseller & online marketplace management, marketing, promotions, and merchandising.

Key Responsibilities:

Omni-Channel Strategy & Execution

Develop and implement a comprehensive omni-channel strategy aligned with LAP growth objectives and LII business unit channel strategies
Equip business unit sales teams with tools, content, and collateral to improve productivity, conversion rates, and cross-selling
Partner with sales leadership to identify capability gaps and drive continuous improvement

Digital & eCommerce

Lead the strategy and execution of B2B eCommerce and digital initiatives
Drive adoption of digital tools across sales channels, distributors, and customers
Partner cross-functionally to enable a seamless digital customer journey aligned with “One Order, One Shipment, One Invoice” objectives
Implement best practices in digital merchandising, search, and conversion optimization

Reseller Channel & Marketplace Management

Develop and execute strategy for reseller channels and online marketplaces
Establish governance frameworks for pricing, brand standards, and channel discipline
Manage channel conflict while maximizing revenue and market coverage
Track and optimize marketplace performance

Marketing & Demand Generation

Lead development and execution of marketing and promotional strategies to drive demand generation
Oversee campaign planning, segmentation, and messaging aligned with category and channel priorities
Partner with Category Management on product positioning, launches, and lifecycle marketing
Monitor and optimize marketing effectiveness and ROI

Cross-Functional Leadership

Collaborate closely with Sales, Stores, Category Management, Supply Chain, Marketing, Promotions, Pricing, and IT
Lead and develop a team across marketing, eCommerce, merchandising, and channel management functions
Drive alignment and execution across functions to achieve business objectives

What We Are Looking For

Required

Bachelor’s degree in Business, Marketing, or related field
8+ years of experience in B2B sales, marketing, or commercial leadership roles
Experience operating in distributor-based industries (e.g., HVAC, construction products, industrial, electrical, plumbing)
Demonstrated success leading digital or eCommerce initiatives in a B2B environment
Strong understanding of sales processes, channel management, and go-to-market strategies
Proven ability to lead cross-functional initiatives and influence stakeholders
Occasional travel as required

Preferred