Front Desk Agent-Casual

Overview

Do you have a passion for hospitality, a "can-do" attitude, and want to work where others vacation? We are looking for a vibrant, guest-focused individual to join the CoralTree Hospitality team at our premier residential resort at the Ka'anapali Ali'i. 

 

Your Role in Paradise:

• Be the first point of contact for guests arriving at our luxury resort.
• Check guests in, share your love for Maui, and make them feel at home instantly.
• Provide exceptional service with a sense of place and aloha. 

Why You’ll Love Working With Us:

✨ Excellent Pay: $31.27/hr.

✨ Schedule: Work Evenings -Wednesday through Saturday.

✨ Perks: Access to amazing employee discounts from industry-leading brands, including Disney, Live Nation, Samsung, and Hertz!

✨ Future Focused: 401(k) Retirement Savings Plan.

✨ Support: Employee Assistance Program. 

What We Are Looking For:

• A friendly, enthusiastic, and reliable team player.
• Experience in hospitality is great, but a positive attitude is everything!

Responsibilities

The Casual Front Desk Agent will support the schedules of our full-time staff. The role will provide account reconciliation services, accurate reporting, check-in services, preparation of folios, balancing of cash drawers, and PBX duties such as managing incoming calls, maintaining communication with security for emergency situations, and being the point of contact for staff, guests, and homeowners.

Qualifications

• Strong verbal and written communication skills are needed
• Basic math skills required
• Comfortable with computer programs
• Organized and efficient work ethic
• Self-motivated and the ability to work with minimal supervision
• Pro-active approach to problem solving

Ka’anapali Ali’i is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.