Advertising Operations Coordinator 2 - Digital

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.

Job Summary

This job involves coordinating and executing advertising operation tasks to support high-volume campaigns. It ensures the accuracy and efficiency of order processing within a dynamic, fast-paced environment. The role contributes to workflow enhancements and problem resolution.

Job Description

Responsibilities:

• Processing high-volume, complex advertising campaigns with a high degree of accuracy across various business lines
• Managing client order and revision entry with operational support in scheduling platforms and ensuring workflow continuity
• Auditing orders and revisions for accurate discounting, fee application, and adherence to data governance standards
• Monitoring campaign automation to align with daily service timelines and uphold service level agreements
• Developing expertise in order and revision workflow processes, including troubleshooting automation-flagged issues
• Collaborating with cross-functional teams to resolve order discrepancies and enhance customer experience
• Contributing to automation and process efficiency improvements within the advertising operations domain
• Utilizing analytical skills to identify and address campaign-related issues, ensuring compliance with operational standards
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Adaptability, Collaboration, Detail-Oriented, Problem Solving, Time Management

Compensation

National Pay Range: $15.06 USD-$35.30 USD Illinois Pay Range: $16.00 USD - $31.06 USD Colorado Pay Range: $16.94 USD - $32.48 USD Hawaii Pay Range: $19.77 USD - $29.65 USD Washington DC Pay Range: $21.65 USD - $32.48 USD Maryland Pay Range: $17.89 USD - $32.48 USD Minnesota Pay Range: $16.94 USD - $29.65 USD New York Pay Range: $17.89 USD - $35.30 USD Washington Pay Range: $16.94 USD - $33.89 USD New Jersey Pay Range: $18.83 USD - $33.89 USD Vermont Pay Range: $17.89 USD - $28.24 USD Massachusetts Pay Range: $18.83 USD - $33.89 USD California Pay Range: $16.94 USD - $31.38

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet